Hotel Marina El Cid Spa & Beach Resort: Fantastic! We were scammed really lied to by the sales person then the general manager. Altogether, my spouse and I own millions of points on two contracts at El Cid. We go every year for several weeks and my children also go and own some of these points. Who is ED Magedson - Founder, Ripoff Report. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. RIP OFF! strict standards for business conduct. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Estimated amount consumers saved since 1997: $15,590,010,907. El Cid Real Estate; El Cid Vacations Club; Our Hotels. El Cid Vacations Club - Beware of this rip off! Then we met with another person who had the papers to sign. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. the customer service Rep says no only 1 year of points will be allowed. I really want the RCI deal stated in our contract. 9, Report #1523970 . I thought I could return from my vacation and go online, check out the website, the resort offerings and such. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. in airfare credits. We were also told that the contract did not expire and it does. News-El Cid Vacations . If they won't take phone calls, how do we get in touch to cancel. I have witnesses to all the lies we couldnt figure out why they kept giving Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. Sign In arrivia, Inc. d.b.a. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They are terrible. AA Financial Trust Services. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. Top 10 Complaints About El Cid Timeshare. All El Cid resorts are fraudulent and scheme off innocent people. I just need to end the contract. We were promised free upgrades on the cruise and all our vacations not! We were skeptical because there were no promises in writing regarding the renting of points. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. I agree. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Author: James Lithia, FL. When we attend, we already had a timeshare? The lady from mexica Betty said if I cancel I can not get money back. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Pedro. Feel free to contact me if you are a victim of this company. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. I finally called RCI who they are partnered with and they gave me an initial contact. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We had no idea how many points we would need to stay anywhere. This will surely increase the credibility of your complaint. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. I gave up a deeded for life timeshare for thishow stupid of me. Toggle Our Hotels. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. It is a wonderful time share and we are very happy with it. 01 800 670 32 77. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. Desired outcome: They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. Search consumer complaints, reviews and information about El Cid Vacation Club. El Cid Vacations Club - Beware of this rip off! We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. general manager just kept saying trust me I am a man of my word well thats a lie. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. A & M Sales and Marketing, LLC. The staff at their resorts is incredibly caring. 3. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. Also, these points don't even get us one week in Mazatlan this year! Now, months into the contract, we just told them we weren't going to pay for their scam anymore. . Jan 16 2023 10:30 PM The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. Corporate Advocacy Business Remediation and Customer Satisfaction Program. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. Toggle Our Hotels. Im in the process of trying to get out of my contract, which is paid in full. The things that he told us were part of a much-used scam. My email is: pedro.e.rivero @ Hotmail .com - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. A & T Real Estate Holdings. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. I have nevef regretted a decision so much as this one. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. We could rent out our points each year for a minimum of $3, 000. I would join a class action suit against El CID. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our reservation was made in June of 2022 for November 2022. Please refund my capital and I would like a responds. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. The sale was done fraudulently and as such is invalid. What a nightmare! If people want a timeshare, and use or trade the timeshare, they will be very happy. What else can I do? These guys are nothing buy liars. Please email me how you were able to resolve this situation. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! Anyone having any success? Please count me in on this lawsuit. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. El Cid Resorts on the Caribbean Sea (Mexico) EL CID states you will travel VIP anywhere you want to go that was not true either. It has now been satisfactorily resolved. Please share over a year ago Answer 29 answers Margaret. I should have known better. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! 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