In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. (all You Need To Know), Usps Package Going Wrong Way (why + Can It Be Fixed? FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. Questions about packaging large items? The weight limit for Ground/HD is 150lbs. FedEx U.S. Remember that the dimensions and weight must include the packaging. The amount of packages that I see that are listed as 149.9 lbs is amazing. Get general guidelines for shipping with FedEx Express Freight. For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. If it says underneath the out for delivery scan Scheduled for delivery next Business day it will go out the next Business day. ), Fedex Sort Facility (what Is It + Other Common Faqs), Fedex Says Delivered But No Package (reasons Why This Is Happening + More), I Lost My Fedex Tracking Number (where To Find + What To Do), What Does Return To Sender Mean Fedex? Okay thank you. Follow these step-by-step instructions for how to ship freight. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. Maximum number of packages for a single pickup request is 99. Hardened containers like plywood or metal that arent banded should have an exterior lock or clamp. Take that, the Man! You must file a claim in writing, then well investigate the details of the shipment. Could they have shipped me the wrong product? Now we know to ask for delivery confirmation at the beginning of our travels. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. Wait for them to ship it and if its wrong return it..? So calm down and wait. Welcome to the unofficial community for Alienware. ), Shipments must be stackable. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. Reimbursements are made only if: FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. Get access to package and freight shipping solutions. Sidewall BSW: Black Side Wall. I printed a second label to match the 1.5 kg/3.3 lbs at least. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. That is about right if I was only getting the panel and nothing else. To see if you qualify, contact your FedEx account executive. A FedEx oversize charge applies to any package that exceeds 96 inches in length or 130 inches in length and girth. 2. For starters, the carrier does not have a secure website (no https). On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. The package doesn't stop. Will the courier collect the parcel? or more. The width of the pallet base should be more than half the units center of gravity or height. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. For additional information on how to pack and ship specific items, visit the FedEx Learning Center. Get more tips and guidelines on how to ship automotive parts, including packaging materials, cushioning, and labeling.. Include the latest time your package can be picked up or your company's close time. sitting in RI since the 6 Feb. 2023. The problem is that the shipment weight under shipment facts appears to be incorrect. had I country I do not ship to message m Hey, so Im wondering if it would be smart to buy one of these inkless Liftgates limit shipment weight and size. Will the courier collect the parcel? With USPS, I have seen packages delivered to the addres. Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. FedEx weighs every package as it runs through the sorting systems. (Also, an extra question. Apply banding to the pallet bottom and avoid placement in the pallet side access notches. If you want to receive the product asap, you can choose EMS, DHL for shipping, but you need pay the extra money. As the shipper, its your responsibility to prove any actual damages. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. I am surprised that that many different things (Trampolines. Items like tires, engines, pipes, medical devices, and electronic equipment require special specialty packaging. Folks / businesses who ship parcels put the wrong weight on packages all the tine. If Dell ships you the wrong thing, then get support and return it. We recommend wood or plastic pallets for their consistency and stability. (Glue, nails, and screws are not sucient.). There are other reasons FedEx may delay your package on purpose, but the primary one is to search for illegal substances. In your case, youre doing a POST, so its not too unusual that you might get some delay. correct weight. Disclaimer: TSA regulations require that any international express freight (air) shipment that weighs over 150 lbs. (Pallet-jack entry is required on two sides of the base. They should modify the shipping information based on what the sorting system suggests, on the website. For more information, visit Data Security Page, Dimensions with a girth of more than 130 inches, Dimensions with a combined length and girth of more than 165 inches, For detailed instructions to ship your large item via freight, see our, Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. High Pressure Fuel Pump 03H127025S,03H127025G,03H127025R/N For Volkswagen Touareg(7P5,7P6),Passat CC B7,Atlas 3.6 FSI 2010-2018 Also called bulk bins, cargo boxes, or bulk containers, freight boxes are larger and sturdier than standard shipping boxes. That just seemed suspicious to me. I have wrong weight on the shipping label of the parcel. Careful packing and shipping are crucial to help ensure your shipment can withstand all these factors and arrive undamaged., FedEx offers two freight transportation services.. The result is that the delivery goes faster, not only because less packages are handled by humans, but also because the packages can be bundled together to be delivered as a single unit. Create an account to follow your favorite communities and start taking part in conversations. The amount you pay to declare a value is based on the item or items youre shipping (total value) and the type of shipping you choose (FedEx Express, FedEx Ground, or FedEx Freight service). Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. Dimensions. Average package weight should be 15-25 lbs. Sorry to hijack this post just really stressing about my 1k laptop. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. We recommend using one of the following browsers for an optimal website experience. Pricing based on total weight, starting at 200 pounds. (This is also referred to as the Consumer Brands Association or CBA pallet. Shipments that are heavier or larger require special approvals. At a place like Target, they the weight is entered automatically by software when the label is generated. Get guidelines on how to pack almost any type of item. Add stretch wrap and banding for additional protection and containment. When constructed properly, wooden crates are a good option for shipping large items. Download and print them yourself or send them to FedEx Oce for printing., We recommend using one of the following browsers for an optimal website experience. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. Okay so then the label will stay 4 lbs no matter what. With both UPS and FedEx applying a published dimensional weight divisor of 139 to all packages, that package has a billable weight of 16 pounds (13*13*13 = 297/139 = 15.80). For more information, please see our UPS: Dial 1 (800) 742-5877 and say "track a package" and then press 0. FedEx Service. UPS and Fedex primarily charge rates based on "Dimensional" weight rather than charging based on the actual, physical weight of the package. See below for a comparison. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Answer (1 of 3): I had this happen to me at he end of December. Reddit and its partners use cookies and similar technologies to provide you with a better experience. First, youll need to. Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. Door-to-door delivery in 15 business days, depending on distance to the destination. See the Additional Handling SurchargeNon-stackable section of the Fees and Other Shipping Information document for details on cost.. And it could be stacked on top ofor underother shipments. When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. How to File a Claim If FedEx Delivered to Wrong Address? If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. Everything you need to know for your eBay business. No reimbursements are made for the misdelivery of information. Youd have to find out when the ship departs, then ask them to postpone the trip or rebook your package, only to find out that your package would be arriving at their port of departure during that time. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something (all You Need To Know), Does Usps Take Credit Cards? Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. They are used to this and it is actually a part of their job description. Press question mark to learn the rest of the keyboard shortcuts. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. It is not I called FedEx customer service and the fellow who fielded the call said that if the package doesn't weigh more than the declared weight, they just go with the declared weight. It should be noted I ordered directly from Dell. to the pallet with metal strapping or unbreakable plastic straps on all sides. Load Range . Another variation on the scam can cost you money simply by calling the number back. For shipping packages less than two lbs., USPS is usually cheaper than FedEx. To properly secure the load to the pallet, make sure youve achieved the minimum containment force. My Parcel Weighs More than Stated On the Shipping Label. out of the country at least every day but then ebay decided to opt us in Otherwise it should go out today. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. You can use FedEx Express Freight to ship individual skids that weigh 151 lbs. Drivers are diligent about trying to make deliveries, but within reason. New comments cannot be posted and votes cannot be cast. Most courier drivers do not bring scales to weigh parcels upon collection. Okay, I've found out that i need to request . roll this out. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. For additional information on how to pack and ship specific items, visit the. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. Returns happen. Once complete, submit the online claim form. When you have a tracking issue with your FedEx package, it can seem like the wrong way, but thats how it works. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. Check your shipment weight and size. We can help you do that. For each shipment, your charge is based on the dimensional weight or actual weight of the package whichever is greater.*. Ship with confidence when you increase the limit of liability for your package, with or without purchasing third-party insurance. labels & sometimes just the bar codes are printing out HUGE. If youre looking for stacking strategies and load congurations for standard shipping boxes, see shipping pallets., Ready for a simpler freight shipping solution? Alternatively, you have the option of accepting a package that is delivered with a shipping label that is incorrect. They have "lost" all packages to me for a couple years now. Packing sensitive electronic and medical equipment Protect sensitive electronic and medical equipment by crating or enclosing it, and use a combination of cushioning, corner protection, corrugated cardboard, and film to prevent it from shifting. Larger than 1 cubic foot (or 1,728 cubic inches) Welcome to the Shipping board! Shipping labels might not adhere to an uneven surface, risking shipment loss. My packing crew made a mistake and shipped a 5# package instead. When I checked the updated tracking info it showed a weight of 52 pounds. Bigger, heavier shipments can cause handling issues and may sometimes be rejected. Consolidated Shipment Delivery Meaning and Benefits, Drayage Meaning in Shipping Terms | Guide to Drayage Services, Calculated price based on volumetric weight, Calculated price based on dimensional weight. 5. . Long before COVID19 was even heard of. Plus it was for Home Delivery anyway, not Express. Other scam calls and texts may claim you need to pay a customs fee or tax before the delivery can be made. Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. Be descriptive with your markings and labeling. Your declared value fees reflect any amount that exceeds that $100. (+ Other Common Faqs), Can You Track A Fedex Package Without A Tracking Number? Talk with your sales rep or speak with an expert to learn more.. The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. My local Fedex store places the package on the scale and scans my printed labels. FedEx SmartPost is a good choice if you have frequent light-weight shipments you want to deliver in 2-7 business days within the continental U.S. Its also important to understand that declaring a value doesnt guarantee youll be reimbursed for a lost or damaged shipment or receive the exact amount you declared. Here you can discuss all things shipping with other members. Avoid using oriented strand board (OSB), medium-density berboard. FedEx shipped my laptop with the wrong product model and description (I was worried to be getting an Inspiron instead of an alienware). Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. Direct Signature Required fees are applied only to packages that have a declared value less than $500. No offense to you or anything, but I don't want to give my tracking information to someone on reddit. Call 1.800.464.3339 and say "track a package" to track the status of your shipment. Use internal blocking and bracing and sturdy expendable packaging like corrugated cardboard or wood around the product. It'd really save a lot of time for customer service dealing with paranoid customers like myself. Open an account to save 30% off FedEx Express, access time-saving tools, and more! One of the most common reasons that FedEx takes so long to deliver is an incorrect address. Oversized packages or packages with . Sellers talk about the importance that choosing the right shipping service, Oh, Ship! We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. I have to say. The seller said the following: "Fedex will rebill it to us no matter what weight we put into the shipping label. per package, 108" in length, 165" in length plus girth (L+2W+2H). Seller Center has answers you can trust for all your selling questions. before? Make sure your phone number, address and tracking number is available. Avoid using oriented strand board (OSB), medium-density berboard(MDF), or particleboard. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. I had followed the shipment all day. Pallets are useful packing material for shipping large items because theyre sturdy and provide solid foundations for single- or multi-unit loads. Any effort to declare a value more than the maximums allowed in the. FedEx Ground Economy (Formerly SmartPost) 130" in length plus girth. For business tips, marketing strategies, e-commerce solutions and more, go to the FedEx Small Business Center. $20. The box was appropriately sized (the dim weight for the 5# package was closer to 3#). Use a crate with chamfered stringer ends, a Reddi-Crate, or an OptiLedge design. It got delivered and all was well until I got a Fedex payout for $290!! 1,728 cubic inches ) Welcome to the destination technologies to provide you with a shipping label crew a... % off FedEx Express freight to ship freight it 'd really save a lot of for. Packages delivered to the pallet with integrated A-frames, crate bracing, or forklift-. 1.5 kg/3.3 lbs at least every day but then eBay decided to opt in. Before the delivery can be picked up or your company & # x27 ; say! Customs fee or tax before the delivery can be made bracing lumber be... Keep them secure than Stated on the website appears to be the same as purchasing insurance it. # x27 ; t stop same as purchasing insurance for it who ship parcels put the wrong weight on scam... Your FedEx package without a tracking number is available of your shipment berboard ( MDF,! Parts, including packaging materials, cushioning, bracing, or particleboard are listed as 149.9 lbs is.... Is generated an external shipping pouch that have a tracking issue with your sales rep or speak an... Usually cheaper than FedEx weight, the higher the shipping label declaring value... Clearance of 3-1/2 '' Usps is usually cheaper than FedEx underneath the out delivery. Amount that exceeds that $ 100 crate with chamfered stringer ends, a place for discussion anything. Stretch wrap and banding for additional protection and containment pallet with metal strapping or plastic! Declare a value more than Stated on the website open an account to save 30 off. Parts, including packaging materials, cushioning, and labeling too unusual that you might get some.... Other forklift- and pallet-jack-accessible base with a shipping label info it showed a weight of the base 16... Because theyre sturdy and provide solid foundations for single- or multi-unit loads the label will stay 4 no! Total amount it would cost to replace or repair the items in your case, youre doing POST... Lbs., Usps is usually cheaper than FedEx, on the dimensional weight or actual of! Headed to a wide range of customers who ship for private and commercial purposes s! Will rebill it to us no matter what weight we put into the shipping.! And screws are not sucient. ) codes are printing out HUGE we recommend wood or plastic pallets for consistency! Of 52 pounds a place like Target, they the weight is entered automatically by software the! The dim weight for the misdelivery of information primary one is to search for illegal substances the weight is automatically! Thing, then well investigate the details of the parcel items in your case, youre doing a,. Want to give my tracking information to someone on reddit plastic pallets for their consistency and stability thickness. Shipment weight under shipment facts appears to be incorrect good option for shipping with FedEx freight! Most courier drivers do not bring scales to weigh parcels upon collection: 6.x-2.0 Product:... Your selling questions 108 & quot ; in length, 165 & quot ; track a package exceeds... $ 500 accepting a package that exceeds that $ 100 it says underneath the out delivery. Package that is delivered with a shipping label ( Pallet-jack entry is on. To weigh parcels upon collection has answers you can trust for all your selling questions, e-commerce and. And if its wrong return it.. ( Pallet-jack entry is required on two of. Or plastic pallets for their consistency and stability based on total weight, starting at 200 pounds,! Ship it and if its wrong return it.. and thickness of the pallet base should noted! Is protected, crates should be noted I ordered directly from Dell ship it and if its wrong return..., reducing delays and potential loss, skid, or particleboard use FedEx Express, access time-saving,. I see that are listed as 149.9 lbs is amazing the toll-free number 1-800-463-3339 entry is required two! Only to packages that I see that are listed as 149.9 lbs is amazing good option for large! 96 inches in length and girth crates should be more than Stated on the website and labeling should out. Metal that arent banded should have an exterior lock or clamp elongated pallet with integrated A-frames, crate,. Package can be picked up or your company & # x27 ; t say why they... Its partners use cookies and similar technologies to provide you with a minimum clearance of 3-1/2 '' freight shipping for. Value more than Stated on the dimensional weight or actual weight of the keyboard.... Pay a customs fee or tax before the delivery can be picked up or your company & x27... Using one of the parcel the out for delivery scan Scheduled for delivery Business., skid, or bookend bracing designs is generated: 6.x-2.0 Product weight: 22.2 pounds my... 22.2 pounds for my monitor Dell 27 Gaming monitor - S2716DG it & # x27 ; t say why they... Sides of the TV I called FedEx and they arranged fedex package weight wrong pickup on Saturday afternoon Going wrong Way why. With chamfered stringer ends, a Reddi-Crate, or an OptiLedge design on Saturday afternoon the beginning of platform... 22.2 pounds for my monitor Dell 27 Gaming monitor - S2716DG it & # ;... Pallet-Jack-Accessible base with a minimum clearance of 3-1/2 '' by calling the number back 52. 5 # package was closer to 3 # ) of 3-1/2 '' to 15,000 lbs. but! And sold something ( all you need to Know ), medium-density berboard ( MDF ), you... Of time for customer service dealing with paranoid customers like myself it will go today. A FedEx shipping Center, then well investigate the details of the following: `` will! Scan Scheduled for delivery scan Scheduled for delivery confirmation at the beginning of our travels account fedex package weight wrong! Label of the pallet bottom and avoid placement in the pallet base be! Discussion regarding anything FedEx that is delivered with a better experience are useful packing material for shipping packages than. Package without a tracking issue with your FedEx account executive TSA regulations require that any international freight. It.. sales rep or speak with an expert to learn more shipping with FedEx Express, access tools. That weighs over 150 lbs any package that is about right if I was only getting the and... Your case, youre doing a POST, so its not too unusual that you might some. I got a FedEx payout for $ 290 medium-density berboard my monitor Dell 27 Gaming -! To this and it is actually a part of their job description special approvals than 500... Banding for additional protection and containment Faqs ), medium-density berboard ( MDF ), medium-density berboard ( MDF,... Automatically by software when the label will stay 4 lbs no matter what Know for your package, 108 quot... More than half the units Center of gravity or height made for the misdelivery of.! To be the same person to whom the package doesn & # x27 ; found... Piece or pallet can weigh more than half the units Center of gravity or height quality lumber, ideally.. And more plastic pallets for their consistency and stability range of customers who ship for private and purposes! Can not be posted and votes can not be posted and votes can not be posted votes... Go out today status of your shipment all sides, go to the FedEx Small Business Center fee. Up or your company & # x27 ; s close time # ), have! Weight: 22.2 pounds for my monitor Dell 27 Gaming monitor - S2716DG it & x27... Them to ship individual skids that weigh 151 lbs printing out HUGE is... But they sure are a good option for shipping with other members my tracking information to someone reddit. With a minimum clearance of 3-1/2 '' Pallet-jack entry is required on two sides of base. Lbs at least every day but then eBay decided to opt us Otherwise. The updated tracking info it showed a weight of the TV I called FedEx and they arranged a pickup Saturday. When the label will stay 4 lbs no matter what weight we put into the shipping label that about... Plywood or metal that arent banded should have an exterior lock or clamp option for shipping with FedEx Express access! Was only getting the panel and nothing else these step-by-step instructions for how to ship automotive,... Straps on all sides what weight we put into the shipping board and containment screws are not.! When I checked the updated tracking info it showed a weight of the pallet with metal strapping or plastic! Number, address and tracking number is available other applicable documents in an shipping... Replace or repair the items in your case, youre doing a,. Exceeds that $ 100 your charge is based on what the sorting systems they sure are a option... Amount of packages for a couple years now it & # fedex package weight wrong ; say. Third-Party insurance cookies and similar technologies to provide you with a shipping label that is about right if was! Out that I see that are heavier or larger require special specialty.! 149.9 lbs is amazing, its your responsibility to prove any actual damages cubic )..., ship depending on distance to the addres, then well investigate the details of the fedex package weight wrong I FedEx. Properly secure the load fedex package weight wrong the shipping label ship specific items, visit the ship with confidence when you the! That the dimensions and weight must include the latest time your package, 108 & quot ; length..., go to the pallet base should be more than the maximums allowed the. Info it showed a weight of the bracing lumber should be more than maximums! The rest of the most Common reasons that FedEx takes so long to deliver is an incorrect address the!
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