There must be at least 6 months remaining on your award. If the answer to your query isnt listed, you're wanting to make a complaint or report something that needs to be fixed, then please click or tap on the Get in Touch button and follow the options to send us your comments. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. If your photo is unsuitable the application will be refused and you will have to reapply. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Best . Please make sure that you provide details of your old address, your full name and date of birth. Renew a bus pass. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. The easiest way to let us know about a damaged bus stop or shelter is to use our online. However, if you arent able to use public transport or your carer is not available to take you to your service, we can arrange for your journey to be made on council-provided transport. Merseytravel are also in charge of the bus stations and shelters across the borough. You can purchase tickets, update your details and manage your MetroSmart account online. We cannot refund this fee if you later provide a crime reference number for the incident. stream If you have lost something on a Mersey Ferry, you can contact us directly: If you have lost something on a bus, you can contact the bus operators directly: If you have lost something on a train or at a rail station, you can contact the rail operators directly: The easiest way to plan a journey is using our online journey planner at jp.merseytravel.gov.uk. Plan your journey with the Merseytravel Journey Planner. >> For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . Arriva North West. merseytravel birkenhead bus station phone number Tatko na pesmaricu. Passports, driving licences and parking Blue Badges, along with older and disabled people's bus passes are among the types of photo ID people can show to be allowed to vote under the Election Act 2022. If your Senior Pass has been stolen, report it to the police. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. << We will accept the following: To apply online you must be able to provide proof of age and photo identification. In Wales you can get a bus pass when you reach 60. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. Please note - we cannot replace lost or stolen passes via email. We will charge you to replace a damaged pass. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to smart@merseytravel.gov.uk for further support. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. Merseytravel Centre when you bring your application. All applications received more than 30 working days ago have been processed and the travel passes issued to school. Liverpool Lime Street is currently closed to the public due to a security threat. We will replace stolen passes free of charge on production of a valid police incident number. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. Metro Card will launch on 2 December, replacing Walrus. Please note - we ask that you do not send general customer queries to this email address. If you need further support or have any questions about Mersey Ferries, you can use our online Get In Touch webform and completing the Ask Us a Question option. The changes, announced by the . You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . Bus routes, number of buses, timings and bus operators may vary each year as numbers of students travelling from different areas fluctuates. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. All passes are issued as smart cards and need to scan on the bus when offered up to a smart ticket machine. BUS PASS APPLICATION FORM FOR PEOPLE AGED 60 OR OVER Do NOT use this form if: you have previously had a pass and either need a replacement or moved within Wales. One, Three or Five Day Bundle, Weekly & 4-Weekly Online (you must first register an account and card number on MetroSmart), Merseytravel Centres or PayPoint retailers within Merseyside. We need proof of your name change if youve changed your name since your pass was last issued. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. Term Time If you have a MetroCard or Walrus you can buy and renew your ticket online. Your supporting evidence must be dated within the last 12-months. If you receive the following benefits, you will not be charged the fee and you can apply online. However, if you receive Universal Credit you will not have to pay the fee. Or, you can visit a Merseytravel Centre in person for further support. I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. /Subtype/Image Telephone: 0151 330 1000 B. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. Your subscription could not be saved. Merseytravel will only use your personal data in line with GDPR and Data Protection Law. Replace a stolen disabled person's bus pass online. can i use my greater manchester bus pass in blackpool You will need to complete the relevant surrender form that is available to download online via the above link. The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. S.S.S. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. If you dont have an active Direct Debit on your account, you can download and complete the Refund Request form and send a copy via email to TFLOW@liverpoolcityregion-ca.gov.uk and a member of the team will process this manually. If you find your pass after requesting a replacement pass, the charge cannot be refunded. If your photo is unsuitable the application will be refused and you will have to reapply. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. We would like to send you . Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. About 11 million people use the free pass which, from 1 April, will no longer be valid on coach routes where more than half the seats can be booked. If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Enter a postcode. Write by: . We will not charge you for a replacement pass if you have changed your name. We aim to have normal service resumed as swiftly as possible. Liverpool Lime Street is currently closed to the public due to a security threat. Email: concession@merseytravel.gov.uk. Beyond the 60 days there is a charge of 10 to replace a lost pass. JFIF Adobe e C
4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" You can also replace your stolen bus pass by phoning us on 01634 333 333. gas, electricity or water), A statement from your bank or building society, A letter from the Department for Work and Pensions. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. 8am to 6pm - Saturday, Sunday and Bank Holidays. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. We will automatically send you your new Merseytravel National Travel Pass. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. you are not yet 60 years of age and need to apply on grounds of disability. We can issue up to two replacement passes a year. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. Bring your faulty pass to a community hub. Mersey Ferries also offer a range of cruises. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. You can apply for your English National Concessionary Travel Pass up to three months before . Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. have reached the state pension age for women. This is likely to be a minibus but, in some circumstances, it might be a taxi. By using this website or closing this message, you are agreeing to our Cookie notice. Do I need to change my Local 60 + Travel Pass to the new design? If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. Find your ticket when you answer a few questions about you and your journey, English National Concessionary Travel Pass, A disabled persons concessionary bus pass, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. The refund button will be made available to you again once the funds have successfully cleared. If you need further support planning a journey within Merseyside, you can call our Customer Service Contact Centre on 0151 330 1000, or you can visit a Merseytravel Centre in person for further support. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. ME14 1XX. Plan your cycle journey on the Cycle Streetswebsite. To allow for the banking process to take place, the refund button is automatically removed 3-days before and up to 3-days after your scheduled Direct Debit date whilst payments are pending. Your phone company may add its own access charge, but they will tell you about this. to ensure it's working. We will not charge you for a replacement pass if you have changed your name. is a dial-a-ride service for people who are unable to use regular public transport. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. You can find out more information online about our ENCT Disabled concessionary travel pass. For information please call 0151 330 1000, tweet @Merseytravel or. You should allow 6 weeks for your application to be processed. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool If your Medway bus pass is stolen, we'll replace it for free. Thanks for subscribing! If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. A similar bill which shows your name and address. Find out more and how to apply on the Merseytravel website. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. You can view receipts for payments for up to 6 months. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. February 26, 2023 . February 27, 2023 equitable estoppel california No Comments . If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. Please make sure that you provide details of your old address, your full name and date of birth. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Liverpool Lime Street is currently closed to the public due to a security threat. For reference, we are continually looking at how we improve the technology for the ANPR and reading number plates, but overall, the system is working successfully for thousands of journeys every day. View bus timetables. We aim to have normal service resumed as swiftly as possible. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). No trains are running from the station. Oh, and it can be used on the river ferries as well. You can email usconcession@liverpoolcityregion-ca.gov.ukwithevidenceof your new address oralternatively you canvisit one ofourMerseytravel Centres. Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. Your transport needs will be included in your support plan. Select the Payments option followed by Request Refund. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. My pass does not scan on buses within Merseyside. If you find your pass after requesting a replacement pass, the charge cannot be refunded. . The easiest way to apply for Merseylink membership is online here. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If you want to change the payment date or amount of your Direct Debit, first you must cancel the Direct Debit as above. 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