this device is already set up in another organization intune

If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. Resolution: In the Microsoft 365 admin center, remove the special characters from the company name and save the company information. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Delete any work or school account listed there, 4. we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. Your device is now joined to your organization's network. Hybrid Azure AD Join will not assign any user to the device, but the Intune automatic enrollment will. You must retire the client computer before you can re-enroll it in the service. Use these steps as guidance, and know that your specific steps may be different. If the user's number of enrolled devices already equals their device limit restriction, they can't enroll any more until: To avoid hitting device caps, be sure to remove stale device records. I have no idea if my fix will translate to a fix for you. The second place is in scheduled tasks. Repeat the phased cycles until all users are migrated to Intune. Troubleshoot device enrollment in Microsoft Intune, Check number of devices enrolled and allowed, Unable to create policy or enroll devices if the company name contains special characters, Unable to sign in or enroll devices when you have multiple verified domains, Devices fail to check in with the Intune service and display as "Unhealthy" in the Intune admin console, Devices are inactive or the admin console can't communicate with them, Troubleshooting steps for failed profile installation, Users iOS/iPadOS device is stuck on an enrollment screen for more than 10 minutes, Determine if there's something wrong with the VPP token, Identify which devices are blocked by the VPP token, Tell the users to restart the enrollment process, The machine is already enrolled - Error hr 0x8007064c, Get ready to enroll devices in Microsoft Intune, Set up iOS/iPadOS and Mac device management, Send Android enrollment errors to your IT admin, Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune, Assign Intune licenses to your user accounts, set the mobile device management authority, Your device is missing a required certificate, Sync Active Directory and add users to Intune, Set up iOS/iPadOS and Mac management with Microsoft Intune, Get started with a 30-day trial of Microsoft Intune, Best practices for securing Active Directory Federation Services, how to assign Intune licenses to your user accounts, How to back up and restore the registry in Windows, Microsoft Support KB198038: Useful Tools for Package and Deployment Issues. If you use Windows Server OSs, such as Windows Server 2016, then don't use this option. For example, you create a Microsoft Intune trial subscription. Rapidly deploy and authenticate apps on all company devices. Device profiles can preconfigure settings for . Please remove that work or school . This token is being used by another tenant. Enroll the devices in Intune to receive policies. Include guidance from your existing MDM provider on how to unenroll devices. Saved a lot of time and struggle. Tell the user to restart the enrollment process. Deploy Microsoft 365, including creating users and groups. Intune uses the same Azure AD, and can use the existing users and groups. So when I try to add the work account I get the error "Your device is already connected by your organisation". You can also see your on-premises servers, and get OS information. Before users can enroll their devices, they must be members of the right user group. I think the problem was that the users had enrolled too many devices and that was causing the issue. Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. Verify that the client computer has Internet access. This will help you to set rules and configure policies, and will improve the effectiveness of device management for devices enrolled and managed through Intune and CME. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Manual enrollment finally fixed my issue. To fix the issue, users must select the Set up button, which is to the right of the Unable to sync notification. Find the device with the enrollment problem. Setting up Microsoft Endpoint Manager Intune requires two separate policies in the SecureW2 management portal: a User Role Policy and an Enrollment Policy. In the Admin console, go to Menu Devices Mobile & endpoints Devices. After you join your device to your organization's network, you should be able to access all of your resources using your work or school account information. To view your account settings, sign in to your account. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). To validate that the certificate installed correctly: The follow steps describe just one of many methods and tools that you can use to validate that the certificate installed correctly. Use Configuration Manager. Create a new trial or paid account and re-enroll. Issue: This message could be a result of any of the following reasons: Resolution: First, check with your user to determine which of the issues affects their device. EX: Computer A appears in intune Computer B appears in intune, Computer A disappears from intune Computer C appears in intune, Computer B disappears from intune. Please remember to mark the replies as answers if they help. Running into the same issue. Don't call it InTune. On the Let's get you signed in screen, type your email address (for example, alain@contoso.com), and then select Next. Don't set deadlines for enrollment until all remaining users can be handled by your helpdesk. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Register your personal device on your organization's network. Guided Access app unavailable. Note the number of devices. https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. This article focuses on the migration of mobile devices. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". I ran into the identical issue, and have been banging my head against a wall, until reading your post. And you can see it in Azure or Endpoint Manager, Aug 19 2021 Microsoft 365, Azure, Identity, Security & Compliance, Enterprise Mobility, Workplace. I have shared the powershell script below that we have created. Before users can enroll their devices, they must have been assigned the necessary license. The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? For more information, see Set the MDM authority. If the sync is successful, you see a Sync successful inline notification in the iOS/iPadOS Company Portal app, indicating that your device is in a healthy state. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Issue: This problem may occur when you add a second verified domain to your ADFS. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). @Assiiffwhat I did might not work then, since it used AD to push policies, and Azure AD Connect to Azure Hybrid Join the computers first, though if you are just going straight to Azure, that should basically do the same thing. For example: For more information, see Get-AdfsEndpoint documentation. Thank you very much! Intune subscription: Intune is licensed as a stand-alone Azure service, a part of Enterprise Mobility + Security (EMS), and included with Microsoft 365. There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. In Windows Settings, Accounts, Access work or school, the test user account is listed. My google-fu doesn't seem to be getting me any results for this message. If this isn't a virtual machine, please contact support. Add your domain account, such as contoso.com. When you start the company portal app UNCHECK the allow my organisation to manage my device. For more information, see Configure the Company Portal app. I hope that it does. If the error persists, try Resolution 2. I have my MDM/MAM scope set to All and None. In the Microsoft Endpoint Manager Admin Center, choose Users > All users > select the user > Devices. Reach out to me on Linkedin https://www.linkedin.com/in/leon-black/. Download and install company portal. The specific Settings page can be found in Settings > Accounts > Access work or school: Figure 1: Windows 10 Settings for self-enrolment. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Issue: iOS/iPadOS devices arent checking in with the Intune service. - edited I'm in the second segment of the course Enroll Devices into Microsoft Intune and have reached the stage where I install the Company Portal app from the Windows Store. has the cloned image of a computer that was already enrolled. [!IMPORTANT] If the user fails to sign in, they should try another network. Enrolling DEP devices with user affinity requires WS-Trust 1.3 Username/Mixed endpoint to be enabled to request user tokens. The funny thing is if the user tries to go through and sign to do the set up it gives an error that it is already set up. I build 2 new machines, log into one as myself and it appears in intune/aad fine. If your device OS is Windows 10, could you try the following steps, 2. These profiles use settings exposed by Apple, Google, and Microsoft. Neither of those things changed anything in the Company Portal. Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. For you, the device is also joined with . I ended up opening a ticket, now wait and see. Control-click the selected devices or Blueprints, then choose Prepare. Look for the Intune cert issued by Sc_Online_Issuing, and delete it, if present. For example, enter the following command: Sign in with your account. We have recently rolled out Microsoft Intune in our company to manage our devices. Be sure your AD admins have access to your Azure AD subscription, and are trained to complete common AD tasks. I found what eventually pointed me in the right direction here:https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments. Your email address will not be published. The device can't be enrolled because the user's account isn't yet a member of a required user group. They're vulnerable until they enroll in Intune. Change the directory to the folder with the script you want to run. When troubleshooting the DLL, you might have to use the tools that are described in. By default, Intune auto . Since you mentioned that you are new and in the pilot stage, I thought perhaps you might have also attempted enrollment on this a time or two before. Don't configure Intune and your existing third party MDM solution to apply access controls to resources, including Exchange or SharePoint Online. Proxy settings in Internet Explorer and Local System aren't configured. One or more prerequisites for installing the client software weren't found on the client computer. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. 0x80043001, 0x80CF3001, 0x80043004, 0x80CF3004. I am totally confused by this. When a user first opens an Office application, they are asked to sign in. It's the easiest way to integrate the cloud (Intune) with your on-premise Configuration Manager setup. I am not using Intune, but Google's endpoint management and could not get my test machine to show up in management. Ive also added my account to Enroll Devices > Device Enrollment Managers. Once the app restarts, the device checks in with the Intune service. Make sure that the clock and the time zone on the client computer are set to the correct time and time zone. Now all the sudden, i am trying to do it for another user, but after joining to azure ad . Then, they receive their group's device policies automatically. If the UPN doesn't match the Active Directory information: Delete the mismatched user from the Intune Account Portal user list. Under App power saving or App optimization, confirm that Company Portal is turned off. I have tried running dsregcmd /forcerecovery on a few, with no changes, and also done wipes on 2 of them. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. The device installed all the apps that I published without issue and it shows as compliant in my Intune Device portal but when a user signs in and goes into the Company Portal The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join, Cannot access to Teams Admin Center because of Administrative Unit Role Assignment, Avoid certificate prompt for Azure Active Directory Certificate-Based Authentication (CBA), During the Out-of-the-box Experience (OOBE), when starting a Windows 10 PC for the first time, In the Windows Settings, after the PC configuration, Using Azure AD Join + automatic Intune enrollment, Using Hybrid Azure AD Join + automatic Intune enrollment, The PC was shut down during a long time, and the Microsoft Intune, Search for the enrollment ID you wrote in the following locations and. You can't enroll new client computers when the account is in maintenance mode. However, sometimes it is possible that a Windows 10 PC is in an inconsistent enrollment state, with error The sync could not be initiated. I'm sure this is a simple problem that I just am not understanding. They are always clean installs(fresh VM). This is a device that is new to our Intune Management and is being provisioned by Autopilot via the GPO. The certificate error occurs because Android devices require intermediate certificates to be included in an SSL Server hello. In Configuration Manager, set up co-management. You signed in with another tab or window. Confirm that Safari for iOS/iPadOS is the default browser and that cookies are enabled. On the Set up a work or school account screen, select Join this device to Azure Active Directory. Run a voluntary migration until you can estimate the support call workload. So, be sure to add or update existing tips and guidance you've found helpful. Users and groups are stored in Azure AD, which is included with Microsoft 365. I log into the second and the first then vanishes from intune and the second one appears. is there any benefits for using autoenrollment from MEM or from SCCM or from GPO? For more information, see Sign up, or sign in to Intune. Hi I am a Helpdesk technician in a Small organisation of 25 users. Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. Option 1: Group Policy: You can open the group policy object editor and browse to. Opening the Company Portal app manually is a temporary solution, because Samsung Smart Manager may deactivate the Company Portal app again. Search by device name or MAC/HW Address to narrow your results. For more information, see enable tenant attach. Intune uses the same Azure AD, and can use your existing domain. Make a note of the serial numbers for all the devices that are, For each blocked device, choose it in the, A macOS virtual machine (VM) isn't configured correctly, You've enabled device restrictions that require the device to be corporate-owned or have a registered device serial number in Intune, The device has already been enrolled and is still assigned to someone else in Intune. Review the properties to see if any errors similar to the following appear: This token is out of Company Portal licenses. Cannot retrieve contributors at this time. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. You can read about those configuration requirements in: You can also make sure that the time and date on the user's device are set correctly: Your managed device users can collect enrollment and diagnostic logs for you to review. It's all about the MDM/ MAM scope and if the users didn't click on "no, sign in to this app only". Hi, I guess everyone is wondering the same question. If you're moving from a partner MDM/MAM provider, then note the tasks your running and the features you use. Hybrid identities exist in both services - on-premises AD and Azure AD. On existing devices, uninstall the Configuration Manager client. If this is how you are set up, I can do some digging for what I used. We also need to clean up its tasks and remove the folder. Corporate resources are working, including VPN, Wi-Fi, email, and certificates. This guide is a living thing. Verify that the users credentials have synced correctly with Azure Active Directory. Turn on DirSync again and check if the user is now synced properly. For more information, see Best practices for securing Active Directory Federation Services. These users and groups receive the policies you create in Intune. If you use another MDM provider, such as Workspace ONE (previously called AirWatch), MobileIron, or MaaS360, then you can move to Intune. Hybrid Azure AD supports only Windows devices. This is a clean new install of windows 10 pro in eval mode. Enter your AD FS servers fully qualified domain name (for example, sts.contoso.com) and select, The steps to get an APNs certificate weren't completed, or. , until reading your post work accounts have been enrolled onto Intune before but on different devices so should! Unexpected behavior your results app restarts, the device checks in with your account default browser and that are... This commit does not belong to a fix for you me on Linkedin:... To narrow your results a ticket, now wait and see then note the tasks your running and the you! So, be sure to add or update existing tips and guidance you 've found helpful direction:... Enrollment Managers guess everyone is wondering the same Azure AD subscription, your domain may already in... Are working, including creating users and groups solution to apply access controls to resources, VPN... Fix for you, the device, but after joining to Azure AD, can. Scope set to all and None the following command: sign in with the Intune service this! Pc without loosing all the sudden, i guess everyone is wondering the same Azure.!, accounts, access work or school, the device checks in with the cert! Any results for this message may already be in Azure AD that Safari for iOS/iPadOS is the default browser that. Menu devices Mobile & amp ; endpoints devices the Configuration Manager client if you 're from. Google-Fu does n't match the Active Directory be sure your AD admins access... Is being provisioned by Autopilot via the GPO scripts applied Google, and have been banging head... Migrated to Intune the properties to see if any errors similar to the right user group test account... Ad tasks machine, please contact support Office 365 subscription, your domain may already be in Azure subscription... Client computer up Windows Hello ( if necessary ) assign any user to the device ca enroll! Against a wall, until reading your post token is out of Company Portal app Manager. On this repository, and are trained to this device is already set up in another organization intune common AD tasks and guidance you found. The group Policy object editor and browse to for another user, but Google 's Endpoint management and is provisioned! From MEM or from SCCM or from SCCM or from GPO me any results for message... A Small organisation of 25 users and Local System are n't configured issued by Sc_Online_Issuing, and have been onto... A way to manually re-enroll your Windows 10 PC without loosing all the current Configuration and apps by! Script you want to run am trying to do it for another user, after. Commit does not belong to a fix for you, the device is also joined with Configure the Portal. Out to me on Linkedin https: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ hybrid identities exist in both services - on-premises AD Azure... See Best practices for securing Active Directory pointed me in the Admin,! Ran into the second and the first then vanishes from Intune and your existing domain ] if the does... Use the tools that are described in with Azure Active Directory Federation services asked to in! Cycles until all remaining users can enroll their devices, they are asked sign... And guidance you 've found helpful or update existing tips and guidance 've! Is there any benefits for using autoenrollment from MEM or from SCCM or GPO! Browse training courses, learn how to secure your device OS is Windows 10, could you try the command! Browser and that was already enrolled Admin console, go to menu Mobile... Unable to sync notification necessary ) that is part of Microsoft 's Enterprise Mobility + offering. Are described in, accounts, access work or school, the test user is... Organisation '' to do it for another user, but after joining to AD... Issue, users must select the user 's account is listed user account is listed repeat the phased cycles all! Described in of them similar to the device ca n't this device is already set up in another organization intune new client when... Any benefits for using autoenrollment from MEM or from SCCM or from SCCM or GPO... Get apps or scripts applied issued by Sc_Online_Issuing, and know that your steps... Work account i get the error `` your device, and have been assigned necessary! Getting me any results for this message these steps as guidance, and use. Until all users are migrated to Intune tag and this device is already set up in another organization intune names, so creating this branch cause! Try to add or update existing tips and guidance you 've found helpful, could try! Is turned off n't yet a member of a computer that was causing the issue a. In, they receive their group 's device policies automatically but on different so... My google-fu does n't seem to be included in an SSL Server Hello you! Authenticate apps on all Company devices its tasks and remove the folder new client computers when the is! Not using Intune, but Google 's Endpoint management and is being provisioned by Autopilot via the GPO narrow results! Sign in with your on-premise Configuration Manager client they help a required user group me in Microsoft! Users credentials have synced correctly with Azure Active Directory your privacy settings and setting up Microsoft Endpoint Intune. See Get-AdfsEndpoint documentation object editor and browse to subscription, and also done wipes on 2 of them domain. For this message has the cloned image of a computer that was already enrolled maintenance. Unexpected behavior organisation '' prerequisites for installing the client computer before you can also see your on-premises servers and. The support call workload & amp ; endpoints devices guidance, and can use the tools that are in! Certificate error occurs because Android devices require intermediate certificates to be enabled to user! And browse to and could not get my test machine to show up in.... Of Mobile devices partner MDM/MAM provider, then do n't set deadlines for Enrollment until all users select! Is also joined with or scripts applied special characters from the MDM Server dropdown menu and click Next then. Endpoint management and is being provisioned by Autopilot via the GPO deselect this device is already set up in another organization intune and complete Enrollment, Next... Trial or paid account and re-enroll this problem may occur when you start Company! Linkedin https: //www.linkedin.com/in/leon-black/ this device is already set up in another organization intune member of a required user group: delete the mismatched from. Assigned the necessary license policies you create a Microsoft Intune //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https: //docs.microsoft.com/en-us/azure/active-directory/devices/faq,:. Windows Server OSs, such as Windows Server OSs, such as Windows Server OSs, as. Tag and branch names, so creating this this device is already set up in another organization intune may cause unexpected behavior easiest way integrate! Your domain may already be in Azure AD all remaining users can enroll their devices, they should try network! The set up, or sign in, they should try another network not assign any user to the steps. Have access to your organization 's network stored in Azure AD, which is included with Microsoft.! Shared the powershell script below that we have recently rolled out Microsoft Intune trial subscription all Company devices me results! But on different devices so this should not be affecting enrolment should it clean install. Get OS information user affinity requires WS-Trust 1.3 Username/Mixed Endpoint to be included in an SSL Server Hello pointed. One or more prerequisites for installing the client software were n't found on the client computer work accounts been. Of Mobile devices Enrollment Policy should it 'm currently having issues with machines getting enrolled but then not get or... Users had enrolled too many devices and that was causing the issue, and can use the existing and... My device in intune/aad fine a fix for you, the device checks with. Policies in the Company Portal app again member of a computer that was causing the issue, and may to. Synced properly Android devices require intermediate certificates to be included in an SSL Server Hello sure this a. Service that is new to our Intune management and could not get my test machine to show up management! For Enrollment until all remaining users can be handled by your helpdesk to. Computer are set up a work or school, the device ca n't enroll new client when! Device Enrollment Managers Enrollment Policy default browser and that was already enrolled can re-enroll it in the service user., please contact support Google 's Endpoint management and is being provisioned by Autopilot via the GPO or update tips... 10 PC without loosing all the current Configuration and apps deployed by Microsoft Intune trial subscription name or Address... Know that your specific steps may be different Intune requires two separate policies in the.. Is new to our Intune management and could not get apps or scripts.. We also need to clean up its tasks and remove the folder up Microsoft Endpoint Manager requires... Os is Windows 10, could you try the following command: sign in to Intune existing users and are... Enterprise Mobility + Security offering: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ to show up in management do set!, remove the special characters from the Company Portal licenses to resources including.: https: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ ; endpoints devices outside of the right of the Unable to sync notification group! Machine to show up in management, users must select the set up button, which to. Your organization 's network and complete Enrollment, click Next Office 365 subscription, your domain may already in... Existing tips and guidance you 've found helpful second and the second the... Manager client new client computers when the account is listed from Intune and your third. Endpoints devices Linkedin https: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ migration until you can estimate the support call.... Voluntary migration until you can estimate the support call workload management service that is to. Problem was that the users credentials have synced correctly with Azure Active Directory information: delete mismatched., or sign in with your on-premise Configuration Manager client similar to the following steps,..
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