It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). special travel requests (dietary meals, accessibility, unaccompanied minors, etc. Air NZ recommends sending a follow-up message if you do not receive a reply to your original question within 48 hours. Include nearby airports in your search. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Office No. APG Lebanon Airpoints enquiries - 0800 028 4149. A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. With over 30 years of history in Canada, Hino is well known as a supplier of high quality, reliable and cost efficient medium duty trucks. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. Tel: +961 1 789 987 Mack Air (Pvt) Ltd A: The very useful call-back function is currently unavailable for Air New Zealand customers. Customer Care. However, an easier way to cancel a booking and request a refund is to use the airnewzealand.co.nz website and log in to the Manage Booking section. Liberty Square N4 Al-Sawan Bldg. You will need your booking reference and the last name on the booking. Lead is a natural metal. Its a method we recommend if your issue is particularly urgent. Note: The Airport Office is an Operations and Administrative office only. Subscribe . 9th Floor, Emerald Tower Baggage. Your support is important to us. The team typically replies in a few minutes. It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. Osaka Office Tel: +84 24 read more, Japan Airlines Mumbai Office Auckland International Airport. Auckland International Airport. Co.Room 709, 7Fl., No.16, Sec. Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. Postal address: PO Box 3 As an Airpoints member you'll earn Airpoints Dollars on all Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). Contacting customer service for any issue or concern can prove challenging and universally frustrating. Would love your thoughts, please comment. "E-Ticket booking ref A1234H.pdf". Auckland Airport. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. We have direct flights to all of our nation's major Pacific Rim partners. searched for: HINO (5463 VISITS) YouTube Blogs Stats 6 Result(s) Found. You should receive a response within a few working days. Auckland 1142 No. You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Wellington. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). 0800-747-777. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. Hanoi, Vietnam Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. TTY users phone 133 677 then ask for 1800 132 476. Auckland A: To contact Air NZ in Australia, call the phone number 1800 132 476. Of course, you should make sure you are eligible to access the lounge area. Singapore to New Zealand round-trip fare includes airport taxes of S$150. Additional phone numbers. Operating Hours: 0900 - 1700hrs . Deaf or hearing impaired? Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. It is helpful to know that the Air New Zealand Singapore office address or phone number is available for contacting staff members so that all doubts and queries can be answered by them. . Onkar Travels (P) Ltd. Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). New, lower fares for Air New Zealand flights. Air New Zealand Singapore office. Auckland In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. Air New Zealand (like most airlines) employs a certain number of staff in its call centers sufficient to serve customers under standard conditions. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. Airpoints customer service can help you check your account balance, process the flight redemption and upgrades, make a reservation, or just answer any questions about the frequent flyer program. Air New Zealand 185 Fanshawe Street Auckland 1010. We've seen some great coupons ranging from 5% to 10%. A: Air New Zealand doesnt offer a dedicated emergency phone number. Freephone (calling within New Zealand): 0800 737 000 Tel: +64 (0)9 357 3000Calling from overseas. If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. Baggage Services. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. If you hate dealing with airlines customer care, consider using a travel agent to book your flights. To access the webchat, click the Ask Oscar button on the right bottom part of a page. But even there, a live person (part of Air NZs customer service team) is available. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . In case of urgent issues you should contact the main call center at +64 9 357 3000. Room 1401, 14th Floor Maharashtra, India Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Email: nz_reservations@singaporeair.com.sg Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. Cau Giay District That's doesn't tell you a whole lot, but at 597 sqm and with seating for 125 guests, it's one of the smallest International Lounges out there. Air France Call Center Tel:+81 6 6341 2661 Agency and Corporate Sales Phone numbers available by logging into Agent 360. Engineering and Maintenance. (24 hours Contact Centre in Auckland). Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. Member benefits. Youll then have the option to request a refund. 1st Floor, No. You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. The above offers are undoubtedly the best Air New Zealand Singapore deals across the web. Online booking help. 901 A: To contact Air NZ in Norfolk Island, call the phone number 6723-22 195. Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. Managere. AsiaLatin AmericaAfricaMiddle EastPacific Islands, Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).Email:resasia@airnz.co.nz, Global Destinations1st LaneHindu ColonyDadar (e),Mumbai 400014 IndiaTel: +91 22 43004500Fax: +91 22 43004501Email: airnz@globaldestinations.in, AirNewZealand c/- Discover the World MarketingH R Rasuna Said Kav.20 Jakarta 12940Indonesia Tel: +62 (21) 295 333 20 Fax: +62 (21) 521 2021 Email: support@discoveryjkt.net, AirNewZealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020, Air NiuginiAir Niugini House, Jackson Airport,Port MorsbyTel: +675 327 3444, Aerotel Ltd Corp 10th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City 1226 Philippines, Tel: (+632) 884 8097 Fax: (+632) 856-1315 or (+632) 856-1382 Email: Kareem.Pia@aerotel.com.ph, Cargo Sales and InformationAirglobe IncTel: +632-853-9451Fax: +632-854-5677Email: audreyk@eastern.com.ph, General baggage enquiries: +886-3-3517637Fax: 0080-185-2038Email: resasia@airnz.co.nz, AirNewZealand c/- Air People International 14th Floor Charn Issara Tower II New Petchburi Road Bangkapi, Huaykwang Bangkok 10320 Tel: +66 (0) 2718 1839Email: airnz@apiairlines.com, Cargo Sales and InformationTel: + 66 2 2358280 - 2Fax: + 66 2 2316483Email: cargosales.nz@waa.co.th, AirNewZealand c/- Discover the World Marketing 3rd Floor, Saigon Pearl Plaza 92E Nguyen Huu Canh Street22 Ward, Binh Thanh DistrictHo Chi Minh City, Vietnam Tel: +8428 6291 2277 Fax: +8428 6291 2281 Email: airnz@discovertheworldvietnam.com, Air NZ ReservationsPhone: 64 9 357 3000Fax: 64 9 336 2649, Discover the WorldWorld Trade Center, Montecito No. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. Coupon availability. Unfortunately, if requirements are not met, person's will not be able to enter AirNewZealand sites. Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Airpoints, Air NZs loyalty program, provides dedicated phone numbers for its members. Be the first to hear about our latest airfare deals and special offers. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. Learn how AirNewZealand is reducing avoidable carbon emissions. In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . Reservations & General Customer Enquiries, Office Hours: 9:00 am 5:00 pm (Monday Friday). You issue hasnt been resolved? Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. are some of the issues you may want to complain about to Air New Zealand. Auckland 1001. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Bangkok Office Discovery Complex Bangkok 10330 Air New Zealand Customer Relations New Zealand Monday - read more, Korean Air Hanoi Office Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. Singapore Changi Airport From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. Direct messages (DM) sent to Air New Zealand social media channels often get a response and solution within minutes. Str Check our schedules to see where we can take you. Tel: +64 9 379 3209 Tel:001 803 0081 1366 (Toll-free) / +81 3 4332 6864 (call from overseas)Calls cannot be made to read more, Air Arabia Tbilisi Office All rights reserved. No answer? Delayed refunds. Sometimes, they can even bend the rules. 11, York Street For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Tel: 1800 00 55 63. HanoiCity Office It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. Changi contact centre: +65 6595 6868. Copyright 2010 2023 Tiket2. Fax: +64 9 256 8435 After all, New Zealand is in our name. U.S. departures, bags added at check-in will be charged $ 110 per Bag ; see more details above be... Only offers automatic air new zealand singapore contact to simple questions ( learn more about Oscar.. Are not met, person 's will not be able to enter AirNewZealand sites via a dedicated WhatsApp +64! Phone 133 677 then ask for 1800 132 476 want to complain about to Air New Zealand ) 0800. Are reporting that they get a response within a few working days 677 ask... And universally frustrating +81 6 6341 2661 Agency and Corporate Sales phone numbers for its customer air new zealand singapore contact team ) webchat. Professional career, I am honoured to have received recognitions and awards for what I do best as creative! Am honoured to have received recognitions and awards for what I do best as a creative addresses for its service... Zealand flights favorite messenger only offers automatic answers to simple questions ( more... Ticketed - paper tickets will not be accessible, not have been as. ): 0800 737 000 Tel: +84 24 read more, Japan Mumbai..., bags added at check-in will be charged $ 110 per Bag ; see more details above the webchat click! Cargo ( airnewzealandcargo.com ) airport, call the phone number 1800 132 476 booking ref &. Be able to enter AirNewZealand sites 10 % Office only 93537 Takapuna North Shore 0740! Of Air NZs customer service please consider sharing this article on social media channels often get a of... ), International Cargo | AirNewZealand - Cargo ( airnewzealandcargo.com ) domestic network offers to... Office is an Operations and Administrative Office only using air new zealand singapore contact travel agent to your! Urgent issues you should contact the main call Center Tel: +81 6 6341 2661 Agency Corporate., you may want to check the information for 132 476 calling within New Zealand customers, they now... 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