3900. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Select pay by text and save a payment method. She fears property managers might retaliate, possibly even evict her and she cant afford that. We are announcing the availability of the COVID-19 Payment Program. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. Click to View the Electric Service Area Map. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Mobile Payment Options, including internet and auto pay. - Manage notification subscriptions, save form progress and more. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. For more info, please call 772-466-1600, ext. Jazz Society Fort Pierce Craft Music and Jazz On the River. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Discover the many options available to you when it6 comes to receiving and paying your utility bill. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Register online and have your utility bill payment automatically deducted from your checking account each month. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Our representatives are equipped with the necessary tools to continue providing great customer service. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. Stay home when you are sick, and keep your children home when they are sick. Why Does My Neighbor Have Power, But I Dont? FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Its been real tough, because I have kids and I have a disabled son, she said. A maximum of 6 customers will be permitted inside the lobby at one time. 59-1290; 2 of Ch. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. Eligibility requirements apply. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Customers requesting assistance must schedule an appointment. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. 3900. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. You may print your bill statement right from your home or business. Mustard Seed can be reached at 772-465-6021. How can I contact Fort Pierce Utilities Authority about my bill? All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. . The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. Select pay by text and save a payment method. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. FPUA accepts most major credit card payments or debit card payments over the phone. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. You can be assured we will respond in an expeditious manner to restore the power. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. Website Design by Granicus - Connecting People and Government. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. 3900) will be open normal business hours, 9 am to 5 pm. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Avoid physical contact with people who are sick or show symptoms of being sick. The Kiosk accepts cash, credit/debit cards and checks. $2.25 fee for Credit Cards We encourage all customers to remain current with utility bill payments. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. This convenient option eliminates the necessity of coming to one of our locations to make payments. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. . View the most current list of FPUA Board members and their terms. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Then, the remaining balance can be paid over a period of six (6) months. Details on this program will be released soon. All payments to the City of Fort Pierce can be made online through our payment center. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. Payments received before 2 pm will be posted next business day M-F excluding holidays. Eligible households could receive $250 which can go towards utility payments. 65-1557; and 20 of Ch. Notify FPUA and schedule your service request at your convenience. There is always great music, great food, and a great time waiting for you. If you have an online account, log in and click on My Profile. Must also provide a voided check. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. Come enjoy our special events and great bands. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. This program is available through July 24, 2020. Automatic Bill Payment. Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. WELCOME TO THE ONLINE PAYMENT CENTER. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be 3900 or email cs@fpua.com to set up a payment plan. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. View the many bill pay options available to expedite payment of your utility bill. Call your doctor to discuss symptoms before visiting the office. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Dry hands with a clean towel or use a warm air hand dryer. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. 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