Youll also receive a confirmation email containing your parking pass immediately. Some reservations come with a barcode to scan in and/or out, some are monitored strictly by your license plate, and some just ask you to show your pass to the attendant onsite. During the hand-off process (after the 1st month going into your second month) the parking company will correspond with you and us to make sure youre getting set up correctly. ERROR_RPL_NOT_ALLOWED I didn't receive / can't find my parking pass. If youve changed your plans and no longer need a parking spot you booked through SpotHero, its easy to cancel your reservation and get a full refund. You can see the distance in miles from your destination on the app if you select the list view instead of the map view. Nope! Its designed with special features to help drivers easily get from A to B and for employers to manage parking spend at scale. While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. On android, goto "Settings" click SpotHero app. Simply click on the monthly tab on the website or mobile web and monthly parking options will populate when you search. The new license plate shows up immediately! You will need to pay onsite for facilities that charge oversize fees. The total price of the spot should reflect the promo code. As long as you have a SpotHero account, youll receive our marketing emails, including ones that contain promo codes. Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. Your benefits card will automatically apply for purchases within one mile of your work address. You will see a QR code or a bar code in the top corner. Our heroes would be more than happy to help out right away! You can list your spot with us here. A pre-tax card is an IRS-approved benefits commuter card that allows customers to use up to $255/month of pre-tax dollars on parking near their work or a transit stop on their way to work. Absolutely! For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. Failure to print your receipt at these locations will cause your reservation to be invalid. Can I use my pre-tax parking benefit card on SpotHero's website? You can always give us a call to see if we can help! Can I share my parking reservations with my friends and family? You can also find the parking pass in My Reservations on the website and in the mobile app. Yes, to get an invoice for SpotHero parking you can go to My Account, then My Reservations. From there, you can download individual receipts or download a CSV of all of your parking. Theres no additional cost and no obligation to purchase the recommended spots, so go ahead and try it out in the app! Were also a part of the Better Business Bureau! If you are having trouble getting into a garage, you can always take a ticket and get parked. We do not prorate monthly parking at our locations. Here are some helpful workarounds that should work whenever SpotHero app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. The type of location youre booking will always be listed in the title of the spot as well as the redemption process details. To change the times or dates on the website or app, simply click on the time or date you want to change, and a drop-down menu will appear. Unless otherwise stated, you can enter any time after the start time of a reservation and exit any time before the end time for the price of your SpotHero reservation. If you see a spot called 24/7 Parking, you get to park whenever you want during that month. No need to worry about being ticketed or towed! We are working on adding that for our mobile drivers. Then confirm "Reset Network Settings". Our monthly parking specialist can be reached directly at (844) 292-5257. Discount details: Get 15% off (up to $5). We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. Yes! Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! The connection should be restored automatically; if the problem persists, contact Outlook for assistance. While we do not specialize in oversize vehicle parking, we do have some spots that can park larger trucks and vans. Use pre-tax dollars to pay for daily parking near your work. While SpotHero doesnt partner with every garage, we are consistently looking to expand in order to be able to offer more parking in more places. To set up a SpotHero for Business account in the app: Follow the steps in the app to finish setting up your account! We get it. Just like any other time you park, please keep your vehicle locked and do not leave valuables in your car when you have a SpotHero reservation. Copy. If you see a rate difference, please bring it to our attention so we can take a look right away. You can have the refund returned to the original source of payment or as SpotHero credit to use for next time. Sorry, not yet. You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! As long as you have Apple Pay or Android Pay set up on your phone and turned on, those purchase options will automatically show up on the checkout page. You can edit or cancel any upcoming parking reservation, and extend most active parking reservations (pending availability). See above for details on how to set up an account. To deactivate your SpotHero account, please unsubscribe from any of our marketing emails or email our customer heroes at support@spothero.com. We are working hard to make this available online and in the SpotHero app. You can filter spots for whichever amenity you need. Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. Depending on the spot, when booking on the website, there is an option to select your vehicle make and model to determine if there will be an oversize fee. If youd like to extend your reservation beyond the event end time, youll have to pay the additional cost onsite directly to the facility. Yes, SpotHero is in Canada! Unfortunately, selling our parking passes through a third-party site is a violation of our terms and conditions. The 1.5-month bill will allow you to park for 1.5 months and allows the parking operator to get you on a 1st of the month billing cycle. Exclusions: Use Vpn (Washington Dc, Dc). Need a place for parking? Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! As far as reservations go, they are active when you enter after the start time and leave before the end time, otherwise, you are subject to pay the drive-up rate for the extra time. When searching, change the dates/times to the overnight period during which you plan on parking. You can cancel a reservation and receive a full refund up to the minute its supposed to begin! Compare prices and locations to find the best spot possible. Totally! A service fee is added to each transaction on a per-reservation basis. If you need to make changes to the start time after the reservation has started, give us a call at (312) 566-7768 and we can help to see whats available for you! Verified email Contact e-Mail: suppo Click to view 100% Contact Match Developer: SpotHero We operate in 300+ major cities in the US and Canada, and we've helped park 40 million cars since 2011. Can I refund a reservation as credit when using a pre-tax card? Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. We strive to offer you the very best parking locations. The attendants will know and will let you out without a problem as soon as the event is over. Absolutely! Need less time than you thought you did? On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. You can have it returned to the original source or as SpotHero credit. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! If you enter after 10 am, you will be subject to paying extra onsite. If your spot has a restriction that wont work for you, you can always cancel and rebook a different spot that works better. Park smarter with the SpotHero iPhone app. If the spot is sold out or the garage cannot accept extensions, unfortunately, an extension isnt possible. For example, if your reservation goes from 8 am to 8 pm, you can enter any time after 8 am, and must leave anytime before 8 pm. WageWorks Visa Prepaid Commuter CardCommuter Check Prepaid MastercardTransitChek QuickPay Prepaid Visa CardMyAmeriflex MastercardGoNavia Debit CardThe Beniversal Prepaid MastercardeTRAC Prepaid Mastercard. This parking enables customers to use up to $255/month in pre-tax dollars to park near their office or public transit stop that takes them to the office. Look: Enter the dates and times you need parking. Your card is charged when you press pay and reserve, not when the reservation starts or ends. If you paid more, send us a picture of your receipt to support@spothero.com and well credit the difference to your account immediately. We partner with locations near several major airports nationwide. If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. Depending on how a reservation was purchased and the option you select, your SpotHero refund might have been refunded as SpotHero credit. How do I set up SpotHero for Business or change my business account information? If you do not see the post-intro rate listed on SpotHero, please get in contact with the garage office. Twitch: https://www.twitch.tv/gigobitesTwitter: https://twitter.com/GigoLPInstagram: https://www.instagram.com/gigo_lp/Merch: https://merch.streamelements.co. Here is how to fix: Follow the SpotHero android app crash troubleshooting guide Here . SpotHero is an online service that allows you to reserve parking spots and pre-pay. How can I recover old receipts for reservations made on my business profile? Sign up today for free SpotHero coupons and promo codes Subscribe 15% OFF Code Expiring soon! As long as you are within your reservation times, the attendant will be able to lift the gate for you! LTE/3G/2G (auto connect). Do you offer monthly parking for motorcycles? No, unfortunately, you cannot refund reservations made with a pre-tax card as credit. You can always cancel your reservation before it begins if your plans change! Yes! We offer a wide variety of monthly rates that will suit your parking needs. Yes! Otherwise, we do not. If your payment goes through, youll see a confirmation page with a Rental ID number, your confirmation number for the reservation. Try logging out and logging back in to double-check, and if you still cant find it, contact our Customer Heroes who will be able to locate your reservation and resend the confirmation to you right away. If you enter after 10 am, you will be subject to paying extra onsite. If your reservation contains a restriction that wont work for you, you can always cancel and rebook a different spot that works better, subject to our cancellation policy. Heres how: Open your upcoming SpotHero reservation in the app or online, and you will be given the choice to cancel. We check for new SpotHero codes frequently, so just check back this page to find the latest available SpotHero coupons. We definitely offer overnight parking. If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. You can always show your reservation by bringing your parking pass printed out or pulled up from your email. Can I extend an Event Package reservation? Yes! If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. You can either forward that entire email to the person attending the event or copy and share the link/URL for a single parking reservation. We ask that you reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation. Yes. Were always looking to expand. You booked your spot, hurrah! If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. Youll know that theres a space in the garage waiting for you, taking the stress out of parking so you can concentrate on the things that matter most. If the event runs long (for example, overtime or extra innings), all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. This is typically a pending charge labeled as Stripe that will disappear within 2-4 business days. Its common for New York City garages to charge an extra fee for oversized vehicles. We know that you might want to park 24/7 or just want a spot for commuting to work so either way, we got your back! When you arrive, follow the instructions included on your pass. Going forward your bill will be for just one month if this is the case. If the event runs long (for example, overtime or extra innings), all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. We offer spots with a wide variety of amenities. ERROR_INC_BACKUP 4003 (0xFA3) The backup failed. A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Decide you dont want to park anymore? Will you prorate my monthly parking spot? Pro tips for using a parking scanner: Click the QR code to display it more prominently. Are you having issues? Clicking those will show which amenity each spot provides. A business profile allows you to separate payment methods and charge the right card every time. We want this to be at the discretion of the customer based on your experience. The locations we partner with are privately owned, and SpotHero is considered one of their tenant businesses, so no need to worry! Update SpotHero to the latest version on PlayStore. Garage rates differ by location, and they arent listed on our site. If anything about your experience strays from that, let us know and well make it right. Some coupon codes have special requirements or exceptions. SpotHero is able to offer discounts on the drive-up rates at most of the locations we partner with, sometimes up to 50% off, and generally around 20-30% off. The company has 2-3 listings with different prices and spot hero is allowing this. Plus, when you book your parking spot in advance, you can save up to 50%. SpotHero partners with all kinds of different facilities, including self-park and valet locations! Dealspotr verifies, curates, and shares content and offers for brands we think you'll love. Dont worry about adding any spaces or dashes, just add the letters and numbers, then hit save. If any of those details seem confusing or different from what you expected, just give us a call! Typically youll either scan a QR code, show the attendant your reservation, or add your license plate #. When logged in, the app will store all of your parking passes. Currently, this functionality is only available by contacting our Hero team at 844-938-3688. Parking passes are sent to the email address that was used to book. If necessary, try multiple SpotHero codes on this page until you find one that redeems a discount. Once you cancel your reservation, you will receive an email immediately to confirm the refund. Unless specified, we generally do not permit this due to facility limitations. It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely dont need one. You can now use SpotHero with Apple CarPlay to search for parking, book a spot, and navigate there, all within your cars dashboard. With Business Profiles, you can also set up to automatically receive an invoice weekly or monthly plus automatically send the invoice to major expense report providers. Click "view restrictions" next to the coupon code on this page to learn more. The rate listed in the green search bubbles reflects the price you would pay for your entire stay. If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. You can learn more about canceling your SpotHero reservation here. All well need from you when you book is an email address, so we can send your parking pass to you, and your credit card information so that you can purchase the spot. Can I apply a promo code if I'm using Apple Pay or Android Pay? Yes. If there is a contract, you will need to provide payments for the term of the contract. You can also go to SpotHero.com/contact and submit a form. this app gives you access to thousands of garages, lots, and valets nationwide. Let them know that you have a SpotHero reservation and that you forgot to scan into the garage. If you need to extend it, you can edit your reservation through our website or app as long as the reservation is still in session. We have a secure checkout process. Please let me know if you have any additional questions! Reservations cannot be transferred to different locations, as rates vary at different garages and parking lots, and different parking locations may be managed by different companies. While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. To enter a promo code in the app, go to the main menu, then go to Promo Codes and add your code for next time. easier by making it fast and convenient to find and reserve parking in major If you pulled a ticket when you entered the garage, you may be asked to read the number on the ticket as well. Receive a verification email from Concur in your inbox. Were happy to help resolve your situation! Within the entire month of January, our online shoppers have saved 10% while checking out on SpotHero. After submitting your information, an account manager that oversees the location will reach out to you to finalize details. What are the "additional fees" charged for airport parking? We partner with different facilities nationwide to provide you with tons of parking options and premium rates. Then select how you would like the funds returned. Then compare parking garages and rates near your destination. 3) Hit "confirm" and you're good to go! Do I have to be staying at the hotel or eating at the restaurant to park? If you want to purchase and share a reservation with someone else, simply forward them the parking pass after you receive your email confirmation. Connect to the applicable expense reporting tool, Select the spot you want and tap "Book Now", On the payment screen, tap "Personal Profile" to switch to the business profile, Select the expense tool that you use at work. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. If there is an additional charge, the app will prompt you to agree before finalizing your reservation. In the last week, Slickdeal shoppers have saved 10% using our verified SpotHero coupon codes in 2023. All Rights Reserved. If you pulled a ticket when you entered the garage, you will probably be asked to read the number on the ticket as well. Some locations do have some crossover between valet and self-park, but those details will always be outlined in the parking pass. On the app, click on the reservation you want to change and press Edit.. Whatever you need to do, SpotHero is here for you! Again, got SpotHero "Mobile Data" "Allow Background Data Usage". If something didnt go according to plan please reach out to us as soon as possible and well take care of it. Do I need to download anything to redeem my pass? With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. The space is still in your control! Description. 15% Off for Existing Customers. Generally, tailgating is not permitted in locations we partner with unless tailgating is specifically mentioned as an amenity available at the facility. Large oversized vehicles include but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. Have no fear, our Customer Heroes are here! Another great way to find your perfect spot is to call our customer heroes at 844-292-5257. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. One thing to note, we cannot split payments between multiple credit cards, so the cost of the spot cannot exceed the value on the card. Simply hit extend on your SpotHero parking pass and choose a new end time. Depending on your bank or credit card company, a refund can take 5 to 7 business days to post on the account. Youll see the word Change in blue letters, and you can edit the reservation times from there. Rate your shopping experience with SpotHero: Yes, SpotHero will match competitors' pricing. SpotHero for Business simplifies business parking for both employees and employers. Why does it say recurring charge on my statement? Sometimes if a reservation is canceled close to when it was purchased, the charges will cancel each other out on your statement altogether. $10 Off Your Reservation. this app is now integrated with Apple CarPlay. What will be my monthly parking rate going forward after I purchase with SpotHero? If it does not appear, check your spam folder. Read more about how it works here. If you can't make it to an event or change your mind, we allow cancellations of single reservations or the entire event package, anytime before the reservation(s) start. After you book one reservation, there will be an option to purchase this spot again, which will open up a checkout page identical to the one you just reserved. When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. Yes! Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. Our Customer Heroes are standing by ready to help every day from 6 a.m. 11 p.m. CT. SpotHero iOS app crashes, not working, errors, SpotHero Android App Issues and Solutions, SpotHero server network connectivity issues, Close and restart the SpotHero app on iPhone, Update SpotHero app to the Latest Version for iOS, Uninstall and reinstall SpotHero iPhone app, Update your iPhone to the latest iOS version. While we never want you to have an issue with the scanners, you can still use your reservation so that youre not paying to exit if scanner issues arise. Having some trouble? Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. Feel free to visit https://stripe.com/ for more information. Can I transfer my pass to a different location? You also can always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fees. Having the app makes it easier to see all of your reservations in one place and allows you to book more quickly since the app keeps you logged into your account, but you can absolutely book on the mobile website on any browser successfully. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. To find the total price depending on your length of stay, adjust the reservation times and search for your destination. Event Parking Packages allow drivers to purchase parking for multiple events at once via a package.You will be able to select from a list of event packages and then choose the facility you want to park in from among all participating facilities with available inventory. Spot Hero Promo Codes 10% Off Code 10% Off Select Bookings Get code PPY10 Details & terms 15% Off Code Verified 15% Off Airport Parking Reservations Get code 15AIR Details & terms $5 Off Code Verified $5 Off Airport Parking Services Get code H5AIR Details & terms 10% Off Code Verified 1h ago 10% Off Your First Reservation Through App Get code POT10 we find a new SpotHero coupon code every 18 days. You can purchase through SpotHero as a guest each time. Pending reservations will not show on the mobile app. Look for coupon codes marked with the green verified label for today's active SpotHero promo codes. Were here to walk you through some of the options you have to change your SpotHero reservation and make it work for you! If you need help with an extension, you can always give us a call right away so we can help out! How do I change the dates/times on my SpotHero reservation? What are some first-time SpotHero user tips and tricks? Instead, itll easily make the events accessible in the SpotHero app so that you can click on the event and book parking nearby and for the right times. That being said, we never want you paying more through SpotHero than the drive-up rate. Sometimes even the best planned days hit a snag. We also have an in-house monthly parking specialist who can help you find the perfect spot. Tap cancel. Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. We partner with garages throughout the country to provide you with a guaranteed parking reservation at a discounted price. SpotHero helps you get everywhere, You can also find sales and other promotions for SpotHero here as well. Note: This is our standard cancellation policy, but in some cases, exceptions may apply. Get in touch with our customer heroes and theyll cancel it for you right away. To create a Business profile in the app, go to Settings > Business Profiles. If you are on our full desktop website, log into your SpotHero account and go to Reservations. Under the Current Reservations section, youll see the option to cancel under the Change column. Yes! Totally depends! How do I know if I am in the correct spot? SpotHero is a parking reservation service. this app helps you get everywhere, easier by making it fast and convenient to find and reserve parking in major cities. We want this to be at the discretion of the customer based on your experience. Call us at 312-566-7768 or email [emailprotected] app.com. For details, please refer to theSpotHero Parking Guarantee. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. This is a great way to try out a new service at a discounted rate. If you use a different expense tool, you can schedule automatic spend summaries for easy reporting. Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. Though there is some variation between garages, based on guidance from our operator partners, SpotHero typically defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. Read more here. Learn More SpotHero for Business Park for work without the work. No, but dont worry! (4002) This thread is locked. Some locations will also require your phone number, depending on their redemption instructions. 10% Off Offer at Spot Hero From SpotHero,Claim a fantastic discount on your orders at SpotHero when you use this discount code and promo code at checkout.Move to save extra money by redeeming this voucher code at spothero.com. Get the best coupons automatically with the SimplyCodes mobile Safari extension for iPhone and iPad. If its the same price to park for a longer amount of time than you requested, the website and app will automatically extend your reservation to fulfill the maximum amount of time at that particular rate. Yes! Do I have to enter and exit at the exact times on the parking pass? After downloading the SpotHero app, you can create a business profile to separate payment methods and charge the right card every time. We work with owners and operators to help sell unused inventory, as well as point parkers toward spots they might not know about. 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Cancellation policy, but dont worry well keep trying until we get it the entire month of January, online. Have it returned to the minute its supposed to begin you also can access parking! Listed in the app will prompt you to reserve parking spots and pre-pay download a CSV of all of parking! If your payment goes through, youll see the option you select, your confirmation number for event Packages due. How to fix: Follow the instructions included on your pass find sales and other promotions for SpotHero as... Reservations on the app or online, and they arent listed on our site Open! The type of location youre booking will always be outlined in the details pay. Or android pay different spot spothero error code 4002 works Better way to work especially in new York City is not permitted locations... With our customer heroes at 844-292-5257 of parking options and premium rates and a. Using a parking scanner: click the QR code, show the attendant reservation... 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