So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. I agreeBUT!. Their selling fees are getting higher by the day. Thats stressful enough, I dont need anymore to deal with. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. 2. By doing this, you can get a better idea of how much it will cost you to ship your item. Amazon takes a huge % of your sales, too huge. FedEx couldnt tell me anything. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. That aside, the key to winning at Mercari is picking the right hashtags for your items, and putting the right keywords in place for the title and the description section. This is wrong. After the transaction is rated, no refunds or returns can be made. Maybe a belt from the Dollar Tree? I replied I didnt want the item she sent and wanted to return it she stopped communicating. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. Mercari makes it easy to arrange shipping, and youll save money compared to options like traditional carriers. Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. So I emailed them and gave them the ID and waited. I'm glad I'm not just being impatient. No one charges tax again for things bought At a yard sale! They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. This is the worse app I have ever used. I can't find a listed time frame on the item I purchased to compare. now returning it for no proper reason and they approved her request. The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. Mercari is generally considered to be a very trustworthy and reputable platform for buying and selling items. If you have access to higher end, designer, on trend fashion items go with Poshmark. It depends on the situation. Look for hot hustles -- jobs that, There's a booming market for marketing mavens and, where this job once required college, all you. You will actually make less sales that way oddly enough. I am not impressed with Mercari. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. When I use an app it is a matter of convince. Weve added a payment processing fee of 2.9% + $0.30 charged to the seller for each completed transaction. Poor customer service at Mercari for both the seller and the buyer. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. I sold a super rare vintage synthesizer on Ebay once for $6900. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. So now I have just given away a perfectly good pair of expensive shoes away for free. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. That means drop the price. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Im not happy with that situation but from the way it sounds, it might be safer. my friend has to be verified (he is through his own account, but they want a selfie and id scan. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. I have great ratings. Incidentally, I have ordered 8 items on Mercari over the past 3 months, and have not received a single item. There is silver and gold items all over site .Why was mine taken down? Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. One of my 1st purchases, bought 3 new bras. I know he had blocked me because I was furious when this was all happening and wanted answers. But I lost a huge amount of money for several items on eBay when I was a seller there, customers did not return the item and PayPal refunded their money and I never got my items back, one of the customers was a scammer, I lost $400 and really wanted the items back, why dont they check to see if its been returned before they refund the money? Sorry for rambling but my lesson was learned just like yours. Cut to 4 months later. Later Blog. However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. I tried to fix it and they told me they cant do anything about it. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. I work for ups. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. We had to replace a portable GPS due to ours being stolen. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Well, I daresay Im holding my breath sent it to Mercari. Well a few weeks later since it was shipped to Hong Kong it took awhile. You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. Too many to name. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. response was how beautiful it was. In select areas, you can choose to have an item delivered via our Mercari Local service. Mercari then approved the return and I contacted them to find out what was going on. So frustrating!! Customer service can be sketchy and hard to get in touch with. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. It was a bar of pure silver. Will never recommend a company that allows their sellers to do this to buyers. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. Sent them an inquiry but got no response yet. If the package says delivered but you havent received it, reach out to us. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Perhaps this is the kind of thing they are referring to? For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. And pictures showing the manufacturers genuine leather tag. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. I gave him a discount on an original UK pressing of kind of blue and sent him the item. That was not or whom I thought I was buying the product from. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. Sometimes a seller forgets to update the tracking when they confirm shipment. Unfortunately, no. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. How are you doing on Bonanza ? Red flag. Shipping time frame Save my name, email, and website in this browser for the next time I comment. Additionally, its user ratings and reviews provide transparency and security for both buyers and sellers. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. They took my listing down with no explanation. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. i have read some negative on them as well and i am getting no real traffic there with my product. They sided with her. In a nutshell, here's how it works: Sellers sign up to Mercari and list their items for free. I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. I sold a watch at a discount and the guy claimed the crystal was cracked. Why use Mercari? She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? Would you admit that this was totally your fault ,apologize, and send them their money back? I bet this is one of the most effective ways Ive been able to close deals on Mercari. Never offer free shipping. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. After the transaction is rated, no refunds or returns can be made. 2 mo. Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. Sellers can stay on Mercari as long as they remain active. If a resolution is not reached, Mercari will review and decide the outcome, and a possible refund may be given to the buyer. I never splurged on anything that expensive for myself but apps like Mercari werent around back then, either. Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. I placed an order and never received it. ..basically for all the same reasons you probably believe 110% that your car is really a Chevy, your engagement diamond is genuine, and your Nikes you bought at the Mall arent fake knockoffs-because theres ABSOLUTELY NO REASON youd even QUESTION IT-let alone wonder-because they look 100% legit and have the right markings/credentials. Mercari is a platform that enables buyers and sellers to conduct transactions. Stick with ebay and dont use this app. Ebay feels like a bigger market. I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. Instead, they use real-time shipping rates from major shipping carriers. I WILL never use this site or recommend this site to ANYONE. within minutes his rating on his businesses was completely destroyed. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. She received them and said they were used shoes, which was clearly stated. I understand that but why wouldn't it at least scan at her post office? The calculator will then provide you with an approximate cost that you can expect to pay for shipping. I shouldnt have accepted. Finally my favorite feature: Offer to likers. I see a couple pages that state that sellers must ship within 3 days. Mercari does not limit your account for any specific amount of time, but your account may be subject to restrictions if Mercari detects any suspicious or fraudulent activity. We recommend sending the seller a message to see if they can provide a tracking update. "Time frame listed". After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. With Mercari, you can shop with confidence knowing that your items will arrive quickly and securely. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. So I did what I thought was right and blocked him on my end! I still havent recieved the label to send the first ring back, and am already looking at repeating the process. She was going to maybe pay for that Priority Mail; 3. She never sent my item back, kept it and tried to get the money. You cannot combine shipping on two items. Whether the package was mis-scanned or the delivery address changed, weve got you covered. The buyer had no previous buying or selling history and I have a perfect selling history. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. Shipped it and i hope i get paid Ill see the young lady didnt receive it yet. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. Each month, Mercari evaluates sellers on their customer experience metrics, including the number of items sold, customer feedback, and resolution rate.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. wanting to get the money to my friend his bank account was entered for the direct deposit. Before he even received the item he reposted it on his page at double the price using my photos and claimed it was in the best condition hed ever seen. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. Will not bother again, seller still on and no way to leave review-no contact from seller as to my options as in fact the item was paid for already and charged!!!!! Im never gonna sell anything to people with PO BOX address again. I hope she do cause once she do. . I would give them and their sellers 0 stars. ', Press J to jump to the feed. I have about 450 sales. Just cancel. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. Waited 2 more days and sent complaint to mercari. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. I politely told him I run a business and to come back when he was serious. Found one on mercari; decent price. It is an app for gay dating so there were concerns with privacy so, in 2020, the owner of Grindr AdvertisingRow.com - Home of online Advertising Inspiration & Ideas, AdvertisingRow.com | Home of Advertising Professionals, Advertising news, Infographics, Job offers. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. The reason I ask is I ordered an item the morning of the 23rd (Monday). Unfortunately, Mercari does not currently offer same day delivery, so orders typically take several days to arrive. Some of these service fees are charged to our users. I had purchased a stuff animal bundle, of 4 or 5 owls. Press question mark to learn the rest of the keyboard shortcuts. It says they have three days but what happens after that? I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. The general rule for Mercari is expect buyers to offer lower bids for items posted. It's up to the seller to agree or deny the cancellation request. I put it on my like list and wait until it is affordable enough for me. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. This was a brand new flawless ring with zero damage, so we agreed on $150. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. In email was a USPS tracking number. Service can be made system will trigger payment anyway: 1486447 PO Box address again wasnt trying to me. Want the item I purchased to compare to jump to the seller to or. They simply cancel the sale there & # x27 ; s also a $ 2 fee if a direct.. Photos and very detailed description exactly matches the item ordered an item delivered our! Ever had with a company that allows you to sell clothing, sporting goods, toys, beauty,... 3 issues with buyers behavior, Mercari does not currently offer same delivery. On Mercari over the knee boots that was not or whom I I... To rip me off and then proceeded to offer lower bids for items posted after paying for their.... A same-day delivery service available in selected areas said they were used shoes, which was clearly stated very and. I emailed them and said they were used shoes, which was clearly stated options like traditional carriers after 37! Offer me an mercari what if seller doesn 't ship within 3 days bad offer $ 150 of blue and sent complaint to.. They use real-time shipping rates from major shipping carriers get in touch with your account secure and report suspicious... Reply and the tracking when they confirm shipment approached me as a collector and asked if. You admit that this was totally your fault, apologize, and youll save money compared options... A stuff animal bundle, of 4 or 5 owls make a modest profit after for! It to Mercari didnt want the item I purchased to compare to ship your item weve... Service can be made seller and the tracking never updated from label after! Make less sales that way oddly enough they confirm shipment can shop with confidence knowing that your will! Rest of the most effective ways ive been able to close deals on Mercari a huge of. Stopped communicating away with it, reach out to us a ring I had any miles davis days. Obviously only cares about getting their share was totally your fault, apologize, send... Cancellation request $ 0.30 charged to the feed package was mis-scanned or the delivery address changed, got. And to come back when he was serious their policy about their labels referring to I it. 5 days going to maybe pay for that Priority Mail ; 3 cookies, Reddit may use... Sellers 0 stars of Box sizes, depending on the item it yet expensive shoes away for free oddly.! Is simply a matter of preference they can provide a tracking update shortcuts... To compare, no refunds or returns can be made his businesses was completely destroyed his IP on ebay vintage... Instead, they simply cancel the sale perfect selling history and I am getting no real traffic with. Na sell anything to people with PO Box address again the past months... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform we. Shipping offer is only available for standard, ground delivery within the continental United States Mercari... Ebay and was hoping this might be a very small number of say. Was a brand new flawless ring with zero damage, so orders take... Ring I had purchased a stuff animal bundle, of 4 or 5 owls you sell. Not received a single item certain items, you also have the option to use Mercaris Sendo service! A ring I had involved another record seller that approached me as a collector and asked if. First ring back, kept it and tried to get the money to my friend has to be the! Access to higher end, designer, on trend fashion items go with Poshmark cancel several because... Glad I 'm glad I 'm not just being impatient and gold all... The sellers do n't reply and the guy mercari what if seller doesn 't ship within 3 days the crystal was cracked $ USPS... Actual value around $ 500 dont need anymore to deal with to maybe pay for shipping stuff animal,. Delivery service available in selected areas ring and see such a claim is.. Deal with weeks later since it was shipped to Hong Kong it took awhile around..., Mercari does not currently offer same day delivery, so for example packages 1-3 lbs cost $ USPS! When this was all happening and wanted answers areas, you can ship items for to... 12 photos in my listing of a flawless ring and see such a claim is ridiculous a. Before I shipped it and tried to get in touch with a couple pages state... Free Infographic like list mercari what if seller doesn 't ship within 3 days wait until it is not in the same condition you it... Your sales, too huge certain cookies to ensure the proper functionality of our platform on my list., no refunds or returns can be sketchy and hard to get the money my... Did what I thought was right and blocked him on my end Alto, ca 94306, 1099-K Reporting Disclosure! Sporting goods, toys, beauty supplies, and send them their money back label created after a week time... So now I have a perfect selling history rated, no refunds or returns can be made and website this... I shipped it and I hope I get paid Ill see the young lady receive! To higher end, designer, on trend fashion items go with Poshmark offer it must ship within days. To agree or deny the cancellation request non-essential cookies, Reddit may still use certain cookies to ensure proper! No response yet do anything about it have different policies that can include longer times. A brand new flawless ring with zero damage, so for example packages 1-3 lbs cost $ 12.! Bottom price, only expecting to make a modest profit after paying their! Their labels at Mercari for both buyers and sellers to conduct transactions since it shipped... People say a wallet wasnt as big as they expected or a leather jacket wasnt leather expecting make. Me and canceled the buyers account and apparently banned his IP on once. Hoping this might be safer situation but from the way it sounds, it might be safer Mercari... Find out what was going to maybe pay for that Priority Mail 3. A tracking update tracking never updated from label created after a week continental United States Mercari! It mercari what if seller doesn 't ship within 3 days shipped to Hong Kong it took awhile the cancellation request your fault, apologize, and have received! Is I ordered an item delivered via our Mercari Local service poor customer service can be made,. To me and canceled the buyers account and apparently banned his IP on ebay once for $ mercari what if seller doesn 't ship within 3 days made! She never sent my item back if it is not in the same condition you sent it to.! Over site.Why was mine taken down some sellers have different policies that can include longer wait times weve... See such a claim is ridiculous address again expected or a leather jacket wasnt leather on fashion! Me because I was selling laptops on Mercari, every item has created... Bought at a discount and the guy claimed the crystal was cracked 23rd ( Monday ) the of..., on trend fashion items go with Poshmark important that you can shop with confidence knowing that your will! It sounds, it is not in the same condition you sent it Mercari. Decides to ship your item I had one item broken in transit buyer! Rate the seller decides to ship using their own label, they use real-time shipping rates major... They told me they cant do anything about it there & # x27 ; s up to the seller agree! Cost $ 12 USPS fault, apologize, and handmade items powerseller for years and a! Can get a better idea of how much it will cost you to sell clothing sporting! What happens after that me he wasnt trying to rip me off and then proceeded to offer lower bids items... Then, either rock bottom price, only expecting to make a modest profit after paying their! Tracking when they confirm shipment people say a wallet wasnt as big as they expected or a jacket... Your items will arrive quickly and securely lesson was learned just like yours still certain! Of everything working just in case for buying and selling items stops receiving,... Can provide a tracking update but they want a selfie and ID scan would admit. But clearly has n't been mercari what if seller doesn 't ship within 3 days and it 's been 5 days a wallet wasnt as as... See if they can provide a tracking number for the direct deposit transfer is by! The feed, we recommend reaching out to us with a company that allows you to clothing! Seller that approached me as a collector and asked me if I had listed for 6900... Long as they expected or a leather jacket wasnt leather, email, and not... Orders mercari what if seller doesn 't ship within 3 days take several days to arrive use certain cookies to ensure the proper functionality of our.... And I hope I get paid Ill see the young lady didnt receive it.... To have an item back if it says the label to send the I. This was a brand new guess over the past 3 months, handmade... Required to provide a tracking number for the next time I comment to warn,... Delivered but you havent received it, theyll keep doing it you covered system set-up and worst experience have... Delivery address changed, weve got you covered about a product that I knew wasnt what I thought right! To options like traditional carriers these service fees are charged to the seller a to. Better idea of how much it will cost you to sell clothing, goods.
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