It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Addressing the main selling points, she shared: I think its a five-star brand. If they fill up, you can wait in line all over again tomorrow. Bar and Philip the Manager. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. Claim your listing for free to respond to reviews, update your profile and much more. The couch was opened the entire time, and we never felt crowded. They have a little work to do. Staff: Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Listed on 2023-03-01. No Deposit Required. Room: We were at other resorts in Jamaica and your room key was an RFID on your wrist. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. The buffet was good. If you showed up past 8:30am, however, most were gone and not replenished. The food quality was comparable to many eateries at home. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Full-Time. Reservations (parks and facilities) Library and Recreation Services. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. The pool grill was also closed. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Throughout the complex they were running out of supplies (milk and sugar in the cafe). This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. The second drawback is that the water never gets deep within the buoys set up by the hotel. All Inclusive from $ 377 per night + Free Transfer. The grounds are immaculate. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. There are ample bars and restaurants. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Staff is wonderful, food is excellent. THANK U OCEAN CORAL SPRING. The local travel agents, they represent a very important market for us. The food was plentiful and good. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. Are pets allowed at Ocean Coral Spring Resort? Also the lazy river is a must go. Or the privilege ones that abuse the reservation systems. Burger King has always done things differently, both in and out of our restaurants. Quieter rooms are closer to the beach. Which popular attractions are close to Ocean Coral Spring Resort? For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. The beach itself is somewhat small, but by no means crowded. The resort opened in 2019 but the wear and tear in some areas looks so much older. Tripadvisor performs checks on reviews. Let your taste buds travel the world with the flavours of our resort in Jamaica. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. They run out of things! Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. floor. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . Must see the Micheal Jackson show..Best performance ever and dances are exactly like. more. Best Regards, Maydene Malcolm. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. We are happy to learn your birthday trip was a delight. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. Weve put in a lot of hard work over the years and its a great feeling. Ryan gave sites to see around town recommended local food places. The entertainment staff were the best Ive experienced at an all-inclusive so far. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. Number of persons Number The beaches are not large and you need to watch where you step to avoid stepping on coral. Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. The air conditioning was either too chilly or not working. Teenclub room with video games available. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. The maid service was hit and miss when the regular Natasha was not working. No complain at all. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). ALL of the staff are so friendly. Our room faced the water park and it didnt open too early or close too late so it was never an issue. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Job specializations: Sports/Fitness/Wellness. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. Hand sanitizer is everywhere and you are encouraged to use it. We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. The safe also had an issue that was fixed in hour. Bryan and Kino put a smile on our faces daily. A member of the RJRGLEANER Communications Group. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. . I hope he can improve the service as it is a nice place. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. I would fix that by having someone remove towels if no oe has been there for over two hours. The chairs on the patio were not very comfy as they have no cushions. If you don't have Privelege and have to go to the beach on the regular side it's awful. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. Copyright 2023 The Gleaner Company (Media) Limited. If you have kids, there is a kid club and a really nice water park. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Food was decent at most spots including the jerk shack and snack bar. You won't go wrong as you should not be nit picking. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Everyone was so nice and accommodating. A few days before I left there were no facial tissues in any of the rooms. We recommend calling ahead to confirm details. Such a beautiful escape (even during Covid). General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Reserve and pay in Cash or Credit Card on Arrival. Best Regards, Maydene Malcolm. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. These kinds of feedback encourage us to continue working and improving in our services. It would come down to factors on price (OCS had great deals when we booked) and other availability. Primary Responsibilities. My girls and I had so much fun. It was easy to find verse the previous reviews stating otherwise . See more questions & answers about this hotel from the Tripadvisor community. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Overall, we had a great time at the resort. The staff is great and very polite. An extensive programme of sports, games and activities aimed at young people ages 1317. One of the best hotel I ever been to I was very pleased. A very nice hotel with a management problem. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Which room amenities are available at Ocean Coral Spring Resort? General Manager. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Are there opportunities to exercise at Ocean Coral Spring Resort? Coral Springs, FL. We even enjoyed the shows. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis My family of 4 visited the resort from Feb 20 to 27, 2023. There were also no theme nights in the buffet, so you had the same offerings day in and day out. Staff were slow, but as I said, there werent enough of them. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. We got a standard room and we were not a part of the Privilege Club. The blue team were outstanding!! The jacuzzi tub had no stopper but we did not plan on using it anyways. Justyn Jones, general manager of Azul Beach Resort. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. Sign up for The Gleaners morning and evening newsletters. All Rights Reserved. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. Copyright 2023 The Gleaner Company (Media) Limited. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. We got to learn which ones actually worked and go to those. Zowaldo, Bro. Review tags are currently only available for English language reviews. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). . Ocean Coral Spring is a new newly built five-star resort. They made me feel so special and went out of their way to make sure I was enjoying myself. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Provide GAS3 selling experience for DIY and professional customers. 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