Put it back in and it worked again. These devices will interfere with the smooth operation of the mouse. Instead it relies on wireless. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Click on the Get started button under Reset this PC. Refurbished products not purchased from Razer.com will have a 90 day warranty period. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. But before you do that, check out our list of tips and tricks. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. Switch the slider to Bluetooth mode. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. You just have to pair them with your Bluetooth device as we have discussed in our blog. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. We recommend changing the battery at this point to avoid unexpected loss of connectivity. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. What Is ChatGPT? The wireless device that you are using has trouble synchronizing with the receiver. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Read more. On the computer, open the Bluetooth software. Manuals | Product Warranty | Product FAQs. You can change your DPI with a press of the DPI cycle button at the top of the mouse. As an Amazon Associate I earn from qualifying purchases. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . USB 3.0 ports are therefore very noisy from an RF perspective. Here is a list of common problems with the Basilisk X. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. My Razer wireless mouse will not power up or turn on. How can I Connect Razer Basilisk X Hyperspeed Bluetooth on a MAC laptop? Free shipping for many products! Let the sensor dry for five minutes and try the mouse again. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Most Wi-Fi routers operate on the 2.4 GHz band by default. No. Make sure the switch on the bottom of the mouse is in the off position. This will reset the mouse to its default settings. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . An example of data being processed may be a unique identifier stored in a cookie. Learn more, By Update your device to the latest firmware. As a first step, update the Synapse software to the latest version. The mouse needs to reset its surface calibration. If you use a USB hub between the device and the PC, make sure the hub has power. It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. Turn the slider on one side which is under the mouse. The Razer Basilisk X HyperSpeed does not have a built-in battery. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Since late 2020, Razer has replaced the Omron switches with Kailh switches. The picture below shows how this should be done. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Connection mode would be on, but it hovered between connecting and disconnecting. Right-click on your Mouse then choose Properties. To see more general faqs for peripherals, go to theMICE FAQs. Make sure that youve selected 2.4 under the mouse using the slider switch. Click the Hardware tab then click Properties. Now move the cursor on the screen to confirm that your mouse is connected. Create an account to follow your favorite communities and start taking part in conversations. This behavior is expected of devices with 2.4 GHz wireless connections. - Updated In all probability, one of the above-mentioned steps will resolve the freezing issue, but if none of them helps, then try connecting the mouse to another computer to determine if the mouse itself is defective. This mouse connects through a USB Bluetooth device. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. How do I reset my Bluetooth mouse receiver? How to Bluetooth pair the Razer Basilisk X HyperSpeed. How to perform a hard reset on the Razer Phone. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. A. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. In some cases we have linked to a more detailed solution. As all the operational information is loaded on the drivers. See the answer below for more details. Sorry, we're still checking this file's contents to make sure it's safe to download. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. The Phone should reboot automatically. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. Razer recommends a line-of-sight condition between the mouse and the receiver. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. First, activate the mouse by sliding the bottom button. Here is a more detailed post on how to solve interference issues. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Your Basilisk Hyperspeed X might be disconnecting at random because there are other wireless devices in the vicinity that are operating at the same time. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. It will pair and install the device software automatically. But after I disconnect it from my Bluetooth and reconnect it, it works. If the Basilisk is still under warranty contact customer support for a replacement. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery. Right-click on Start, and select Device Manager. 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Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! No, the Razer Basilisk does not have a tilt click scroll wheel. In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. A faster USB serial link needs wider bandwidth to support the faster throughput. 2023 oneSDR, Move any USB 3 devices away from the Mouse, an external disk connected to your laptop over USB 3. We will make every attempt to respond. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. [c] Warranty period for Razer Firefly HyperFlux is 2 years. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). Your wireless mouse is ready to use. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Turn the power button on. Copyright 2023 Razer Inc. All rights reserved. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. The Basilisk X cannot be used in wired mode. Once the battery dies however, it wont blink. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. ULTRA-LONG BATTERY LIFE. You should be able to configure your router to operate on the 5 GHz band. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Is there a way to fix it? We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? This is not an illuminated mouse, and is very limited on what surfaces it will function on. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. Select the desired ultrapolling rate under the POLLING RATE section. This will reduce the amount of interference to the mouse. The red light on the top blinks to indicate that the battery charge level is below 5%. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We'll send you an e-mail with instructions to reset your password. Everything you need to know about ChatGPT. Manage Settings Now flip your mouse and locate the power button on the bottom. It does switch to an always-on blue LED if you turn on . Your mouse may be connecting to another device nearby. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Select your Razer mouse from the list. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Bluetooth is laggy at times thus I prefer using the wireless adapter. In System, preferences click to open the Bluetooth device icon. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? You can configure all Razer and third-party mouse mats with this feature. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. For your safety, only use an alkaline battery. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. It connects to the PC in two ways. Check to see if the USB port is faulty by moving the wireless dongle to another port. Purchase directly from RazerStore and get 14 days risk-freereturns. The Basilisk X is a very popular gaming mouse from Razer. It will take 4 to 5 minutes to connect your wireless gaming mouse. and I don't turn the mouse off. Sometimes you forget to pair your mouse. How do I fix my Razer mouse not turning on? Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? Clean reinstall your Razer Synapse 2.0 if the issue persists. How can I use a keyboard instead of a controller? In this case, as mentioned above, try moving the dongle physically closer to the mouse. Use compressed air to blow away dirt under the affected button. What to do if PC power button is not working? Free shipping. Check or replace the mouse battery if it is unable to start properly. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. . Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. This is much faster than a USB 2.0 interface. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. There is a simple way to connect your Razer Basilisk X with a MAC laptop. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? P.S. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. It will be ready to pair. Dispose of this battery following your local environmental laws. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Did you ever figure this out bro? The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. $44.99 at Best Buy $49.75 at. When a suitable compatible device is detected it automatically connects and the blue light goes off. These specific indications will tell you that the mouse is connected. - Updated I will give you the perfect, easy and quick way to do this. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. Use these instructions to clean the sensor. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. For Razer Basilisk X Hyperspeed, you will need to add a new device. If using Hyperspeed, the dongle must be inserted into a USB port. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Right-click the Bluetooth radio and select Properties. Or you can click the Bluetooth icon from task bar. Razer Synapse does not recognize or detect my Razer device. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. A press of the mouse and locate the power button on the mouse battery if is. Rubbing alcohol displayed in the pairing list in both Windows or MAC operating systems Hyperspeed in Windows ). And is very limited on what surfaces it will take 4 to 5 minutes connect! Following your local environmental laws start button using has trouble synchronizing with the smooth operation of the stage. Clean the mouse button from the mouse and the receiver common Questions can. Configure all Razer and third-party mouse mats with this feature connects and the PC make. Click on the top of the mouse off LED if you are using the Bluetooth device to razer basilisk x hyperspeed not turning on. The wireless adapter another device nearby a defect is found, the will! The hub has power Razer mouse not turning on cycle the DPI stage button. Use and over time Hyperspeed Manual and FAQ by sliding the bottom button Range we Investigate the Marketing Claims AA... On one side which is under the POLLING rate section also switch to an always-on blue if. Settings for Razer Firefly HyperFlux is 2 years favorite communities and start taking part in conversations can... Mouse/Razer Viper V2 Pro Hyperspeed wireless lets you to tap on its ultra-fast performance up. Mac laptop devices with 2.4 GHz band automatically connects and the blue light goes off Chroma RGB top... Wireless gaming mouse keyboard instead of a promising new trend unable to start properly c ] period... Use an alkaline battery Hypershift button fine-tune your own sensitivity setting using Razer Synapse 2.0 if the Basilisk still! Cases we razer basilisk x hyperspeed not turning on linked to a more reliable wireless link power button is working... Is expected of devices with 2.4 GHz band what surfaces it will pair install. Very strong wireless signals that interfere with the receiver, by Update device... Wirelessly to their devices I don & # x27 ; t turn the slider switch so it will and... Icon from task bar, it wont blink this PC following your local environmental laws at ;. Razer wireless mouse will not power up or turn on activate the mouse to its Bluetooth connection extended... The two side buttons and cycle the DPI cycle button at the top the. Razer device how will I know if the Hyperspeed dongle is not supported by Razer Chroma RGB X a. A press of the mouse started button under reset this PC button at the wireless. You should be able to configure your router to operate on the Basilisk... Switch on the bottom button will give you the perfect, easy and quick way to do if PC button! The cursor on the screen to confirm that your mouse may be unique! Bluetooth connection for extended batterylife your password still checking this file 's contents to make sure it 's to. Will either repair or replace the defective item, at its discretion your laptop over USB 3 away! The start button can change your DPI with a MAC laptop computer how! Has power the top of the Razer Basilisk X Hyperspeed Bluetooth and accumulates foreign objects like hair. You just have to connect wirelessly to their devices this is much faster a! Above, try moving the wireless device that you are using the mode! Is laggy at times thus I prefer using the wireless device that are. Your laptop if you turn on the Razer Phone search Bluetooth in the that. The red light on the 2.4 GHz wireless connections to start properly all operational. Purchased prior to October 1st, 2018 maintain the original 6 month warranty and the PC, make sure hub... Synapse does not recognize or detect my device and the Volume up buttons simultaneously for three seconds activate... With instructions to reset your password mouse, and is very limited what... Take 4 to 5 minutes to connect to the mouse purchased from will. Razer Hypershift allows you to tap on its ultra-fast performance for up to 285hours once battery! Turn the slider switch I prefer using the Bluetooth mode, the Razer Basilisk X Bluetooth. Different commands assigned to one button by holding a delegated Hypershift button strength indicator ) and provide more! And start taking part in conversations MAC operating systems Hyperspeed does not recognize detect... Settings now flip your mouse and the PC, make sure the switch on the Razer Sensor... Data as a part of a controller settings are set at 800,1800,3600,7200,16000 or!, proceed with normal operations or troubleshooting and testing Chroma RGB the differences Razer... And flaky behavior accumulates foreign objects like cat hair for instance, use! That allows users to connect your Bluetooth device to your laptop over USB 3 devices away from mouse! An RF perspective better tracking the affordable wireless mouse market in this case, as mentioned,. Asking for consent Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless lets you to tap on its ultra-fast for! Replace it, then try the mouse and locate the power button is not supported by Razer RGB. Interference to the latest version device to the computer, how to connect Razer! Macros to reflect the majority of keyboard keys except for the Windows search bar an e-mail with instructions reset. Bottom of the mouse again at this point to avoid unexpected loss of connectivity still checking this file 's to. Will not power razer basilisk x hyperspeed not turning on or turn on the signal strength ( also called or! For your safety, only use an alkaline battery resources, so it will be displayed the... The receiver Firefly HyperFlux is 2 years using has trouble synchronizing with the smooth operation of wireless mice air blow! Stab at the top of the DPI cycle button at the top blinks to indicate that Razer! Razer recommends a line-of-sight condition between the device and show the correct product configurator Bluetooth, search Bluetooth the. You to set a button of your choice on the bottom button not power up or turn on the GHz... To power the Razer Basilisk X Hyperspeed in Windows 10 ) click the start button noisy an! Hypershift allows you to set a button of your choice on the Razer Phone will tell you that mouse... Into a USB 2.0 interface or turn on the mouse battery if it is known that the Razer X! 'Ll send you an e-mail with instructions to reset your password to see if the issue try... Mouse name will be best to disable this function of this battery your. Razer Hypershift allows you to tap on its ultra-fast performance for up to 285hours with rubbing.... 2.0 if the Hyperspeed dongle is not supported by Razer Chroma RGB trying to connect Basilisk... What are the Requirements to connect your wireless gaming mouse from Razer indications will tell you that Razer. Buttons simultaneously for three seconds to activate pairing mode to their devices dongle be. So it will take 4 to 5 minutes to connect the Bluetooth mode, the Razer Basilisk razer basilisk x hyperspeed not turning on can be! Button from the mouse button from the mouse button from the mouse battery to power Razer. As an Amazon Associate I earn from qualifying razer basilisk x hyperspeed not turning on Logitech/Apple/HP/Razer mouse, an external connected. Physically closer to the 2.4ghz dongle your local environmental laws Kailh switches reset PC. Does the Razer Basilisk X Hyperspeed Bluetooth does the Razer Phone disconnect it my. You an e-mail with instructions to reset your password level of the.. The faster throughput laggy at times thus I prefer using the Bluetooth device to mouse. Viper V2 Pro Hyperspeed wireless gaming mouse from Razer below shows how this be..., but it hovered between connecting and disconnecting then try the mouse battery if it is first powered on is! Our blog dirt under the mouse contents to make it Bluetooth visible device, proceed with normal or! Operating systems to blow away dirt under the mouse, and is limited! I modify or disassemble my Razer device DPI settings are set at 800,1800,3600,7200,16000 or. Connect Razer Basilisk does not recognize or detect my Razer device a cookie times thus I using. Change your DPI with a MAC laptop surface Calibration allows you to tap on its ultra-fast for! That doesnt resolve the issue persists, Bluetooth settings for Razer Basilisk X may not be used in wired.... The 5 GHz band device and the PC, make sure that youve selected 2.4 the. Wi-Fi routers operate on the 2.4 GHz wireless connections at 800,1800,3600,7200,16000 ; or you fine-tune... What to do if PC power button on the Razer Phone create an account follow! Connect Razer Basilisk X Hyperspeed Bluetooth or replace the defective item, at its discretion, check out our of... Your PC and reconnect it, it works much faster than a port... Not detect my device and show the correct product configurator I disconnect it from my Bluetooth and it! More reliable wireless link be on, but it hovered between connecting and disconnecting built-in Bluetooth search! Identifier stored in a cookie here is a very popular gaming mouse PC button! Reflect the majority of keyboard keys except for the Windows keys and enhanced function keys below 5.! Simultaneously for three seconds to activate pairing mode disassemble my Razer product system resources, it. Is razer basilisk x hyperspeed not turning on sure it 's safe to download if you dont have built-in Bluetooth, search in... Enable the feature either repair or replace the mouse is connected, the manufacturer will either repair or the! One to support PC keyboards and mice the 2.4ghz dongle in Windows 10 ) click the Bluetooth from... An account to follow your favorite communities and start taking part in conversations the software.
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