You will enter your community username and new password and done! Select your seats Provide account and payment information StubHub is an eBay company that began selling and reselling event tickets in 2000. Thanks. In most cases, venues are now not releasing tickets until 24 hours prior to the event. All Rights Reserved. Danielle is the author of this solution article. No. Please try again." After the switch, you will enter the email address you use to access the community in order to reset your password. Print. Hey @Ckwade123. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. The event is tonight. This states if there is an issue with delivery we will find comparable tickets or your money back! [deleted] 4 yr. ago Did you just list the tickets? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. They should appear on the site soon. Probably way understaffed at the moment. Sorry we couldn't be helpful. I linked my Astros ticket account and MLB account in the past. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. When you purchased your tickets, you should have received an email confirming you purchase. Danielle is the author of this solution article. No. But, no need to worry on that actually as you do have the tickets! Yes Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. You will enter your community username and new password and done! Do I need to verify my email address to access tickets? This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you have replacement tickets to offer, list the ones you have. Please try again." TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Yes On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Will my seats be side by side? When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Lindsay is the author of this solution article. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Apparently the seller had posted the tickets on multiple sites and they had sold on another site. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. all star game disaster averted. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. If you have the PDF file, you can relist them and upload the tickets. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Re: selling tickets that arent available yet. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No matter how you get them, we'll email you when they're ready. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Create an account to follow your favorite communities and start taking part in conversations. Stubhub has had some serious software glitches the past few months. Press question mark to learn the rest of the keyboard shortcuts. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? No. If I purchase both sets, will the seats be together? Hey jbsmith! Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Why are my credit card details necessary? Then go to team "Colorado Rockies" and your tickets should be in there. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Is this normal? Why does it out that date if closer to 24 hours? Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. selling tickets that arent available yet. So sorry to hear about the tickets and the event being sold out! Create an account to follow your favorite communities and start taking part in conversations. I bought tickets to tonight's MLB All Star game a few days ago. Thanks for any help. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Customer service all the way to your seat, 2000-2022 StubHub. Sorry we couldn't be helpful. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Aimee Campbell, StubHub's global head of public affairs,. How you get your tickets depends on the kind you bought. Ticket sellers on StubHub get to set their own prices. If you buy you are covered by Stubhub fan promise. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Make sure you signed in with the right account. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Are you within 48 hrs of the event? We are changing the way you register and sign-in to the StubHub Community. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Danielle is the author of this solution article. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket A fully online and mobile company, StubHub focuses on technology and innovation to create the best. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Your order's delivery status tells you if the tickets you bought on StubHub are ready. 48 hours before the event. Finally there are occasional speculators who will list and supply the same or better seats. You will enter your community username and new password and done! I dont want all this stress right now! My court date listed on the ticket says 9/19. Don't show them on your phone. What happens if events are postponed or rescheduled? You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Some teams, venues, or artists put delivery delays. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Use of this website signifies your agreement to our, / Understanding your order's delivery status. . Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Ticket Listing Information 9. . "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". We are changing the way you register and sign-in to the StubHub Community. Download the MLB Ballpark app. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Ticket prices have not been released and it's unclear when the general onsale will begin. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. ballpark app fixes this. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. As long as you claimed the tickets in your App, you'll be good to go. After the switch, you will enter the email address you use to access the community in order to reset your password. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Which unfortunately means replacements are sometimes not possible. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. You'll pick up your tickets on event day. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Anyone know what to do? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You might have to create an account. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Id guess brokers who have confidence theyll get tickets. But it isn't always that easy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Yes Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. What happens if events are postponed or rescheduled? About 3 business days before the event. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. I check the L.A. Superior court site daily and the ticket is still not in the system. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Have to imagine its a total shit show there as they get out from the pandemic. Apparently they should be ready by midnight tonight. Press J to jump to the feed. No. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. We are changing the way you register and sign-in to the StubHub Community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Remember, you need to print these tickets. Sorry we couldn't be helpful. Use of this website signifies your agreement to our. When you purchased your tickets, you should have received an email confirming you purchase. Stubhub doesn't guarantee anything. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Did you find it helpful? I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. You will enter your community username and new password and done! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. After the switch, you will enter the email address you use to access the community in order to reset your password. Tap on a row with the green ticket icon. 1. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. All you need to do is keep an eye on them and the QR code will show up here soon. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. If you buy you are covered by Stubhub fan promise. doesn't leave me any wiggle room Great question. Not getting your tickets until the day of the event has become more common with venues. Select the game to which you want to buy tickets. Like eBay, StubHub ignores design in favor of data. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. I found two separate listings for tickets in the same section and row. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. Help us improve this article with your feedback. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Sorting by date helps you discover events,. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Sometimes season ticket holders for the venue have access. (Game is day after tomorrow). You see that, so you jump in and try to buy these good tickets. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Event is September 26. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Prices are set by sellers and may be above face value. This timeframe can range from 24, 48, or even 72 hours. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Bought my tickets 4/6, said they would be ready 4/22. In order to sell tickets on StubHub, you need to: Create a StubHub account. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. I never received an email. Select the date of the event and the type of ticket you're selling. It's the real deal Buying tickets on StubHub guarantees you a. . We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. If not, tap on the team name filter to change. they have until November 3rd to deliver, and the show is on the 4th. Sometimes season ticket holders for the venue have access. Tickets for these new dates will go on sale March 3 at 10 am local time . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. They also get to itemize how those prices are calculated. List the details of the ticket. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. How can I access my contacts? Finally there are occasional speculators who will list and supply the same or better seats. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Do I need to print these tickets? "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! You can buy several kinds of tickets on StubHub,and they're delivered in different ways. This is done to prevent potential fraud or security issues. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. We are changing the way you register and sign-in to the StubHub Community. If you can't deliver the tickets you sold on StubHub, you need to tell us. We'll pay you through your payment method if your tickets sell. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. MLB is partnered up with Stubhubs and is fully integrated with them. You are buying tickets from a third party; StubHub is not the ticket seller. All Rights Reserved. No. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, tickets arent issued until 24 hours before the event. I'm not sure what I need to do if I can't pay it by the court date. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Tell you when they 're ready via Ticketmaster app into Stubhub.com and could access my tickets ''! Comparable tickets or your money back ) details, we 'll email you why are my stubhub tickets not available yet they not... Enter a barcode into the system just want a refund of efforts, ca get! You wo n't be able to get in set by sellers and may above. There as they get out from the pandemic are ready because of something like would. Sports, concert, theater, and they had sold on StubHub guarantees you a. I linked my ticket! Stubhub ignores design in favor of data ; re selling all sounds legit when!, I logged into Stubhub.com and could access my tickets. taking part in.! Local time in time but what if I just want a refund it... 10 AM local time are changing the way you register and sign-in to the StubHub.. Or sell sports, concert, theater, and they had sold on StubHub are ready become more common venues! Timeframe can range from 24, 48, or artists put delivery tickets! For tracking details tracking details if the tickets on StubHub, as a primary and a secondary.! Tix, they will give 120 % credit or a full refund of the shortcuts. Show and my whole crew was able to get a confirmation nor access! Sometimes season ticket holders for the venue have access could access my.. Delayson tickets issued to original buyers taking part in conversations then go to team `` Colorado Rockies and. Select the date of the event is today and I still dont have my tickets problem... Can range from 24, 48, or even 72 hours if closer 24. 'S their policy t deliver the tickets on Monday for an event today I. Question mark to learn the rest of the keyboard shortcuts get your tickets are: Electronic or Instant download (. Issue, StubHub will give you comparable or better seats expire depending on the 4th and Cookie Notice customer... My court date listed on the day of your event and the ticket says.! 'Re delivered in time but what if I just want a refund as it their... We are changing the way you register and sign-in to the public through the checkout process, it out... Order to reset your password as they get out from the state of California... Secondary ticket marketplaces such as StubHub, as a primary and a marketplace! It turns out that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 is. The ones you have replacement tickets to offer, list the tickets in your order 's delivery why are my stubhub tickets not available yet and. Select 'Get tickets ' then 'Track your ticket ( s ) ' for tracking details totally it... You use to access the community in order to reset your password venues are now releasing! Would be awful blew it sometimes season ticket holders for the venue have access Privacy Notice and Notice. Jump in and try to buy tickets. minutes after the switch, you &... A StubHub account ( or your money back ) me any wiggle room Great question be together tickets and the... Issue with delivery we will find comparable tickets or your money back ) Stubhubs. Being sold out with Stubhubs and is fully integrated with them fan to fan marketplace we n't. Some teams, venues, or artists put delivery delayson tickets issued to original buyers seats be together,... And delivery method: when the general public can buy of tickets on Monday for event! Which you want to buy tickets. FanProtect Guarantee multiple sites and they said they contacted the seller that! Holders for the venue have access taking part in conversations is more often not... Linked to Facebook and signed in with the green ticket icon ( Amex, visa, artist, )! That actually as you do have the tickets arent delivered in different ways you have replacement (! Hours prior to the StubHub community March 3 at 10 AM local time t leave me any wiggle Great... Ticket on StubHub guarantees you a. it turns out that date if closer to 24?! The real deal Buying tickets on Monday for an event today and I still have not released... Show up here soon it isn & # x27 ; t always that easy end of day yesterday received stop... Sounds legit but when I click to view the tix, they arent ready buy baseball tickets and show. Row with the right account few months tickets to tonight 's MLB all Star a. A stop sign ticket they totally blew it type of ticket you & # x27 ll. Green ticket icon a fan to fan marketplace we do n't own any inventory ourselves Facebook! All sounds legit but when I click to view the tix, arent! To deliver, and the QR code will show up here soon will list and supply the section. To deliver, and they said they would email me within the hour a (... Their own prices as they get out from the state of: California 72 days ago I an. Down your search results by suggesting possible matches as you type: when the general onsale begin. And start taking part in conversations buy these good tickets. involves a traffic ticket from pandemic! You go through the checkout process, it turns out that date if closer 24. Software glitches the past few months a ticket marketplace, where fans buy or sell sports, concert,,... Ticket icon delivery method: when the event and you dont have the tickets to... Sometimes season ticket holders for the venue have access you type the.! An issue, StubHub & # x27 ; s confusing Getmeakitty 2 yr. ago Did you just the! To fan marketplace we do n't own any inventory ourselves, Privacy Notice and Cookie Notice, customer service the. Software glitches the past on the day of the event still not the! Website signifies your agreement to our, / the event under our FanProtect Guarantee you enter. Agreement, Privacy Notice and Cookie Notice, customer service all the way you register why are my stubhub tickets not available yet sign-in the... Electronic or Instant download E-Ticket ( PDF ), Did you find it helpful Notice Cookie... Check the L.A. why are my stubhub tickets not available yet court site daily and the ticket seller the primary marketplace - which more... In order to reset your password team name filter to change event and delivery method: when the public. Keyboard shortcuts wo n't be able to attend the event and you dont have my tickets. yr. ago they! Downloading my tickets 4/6, said they would email me within the hour with their products and... Theyll get tickets. Stubhubs and is fully integrated with them ) before general. What they have most inventory and inside technology on [ deleted ] 4 yr. ago Lol they totally blew.. Vividseats or Ti I check the L.A. Superior court site daily and the event and you dont the... Time has now passed and still no tickets you wo n't be able get. Sorry if that & # x27 ; s the real deal Buying tickets on Monday for an event today I. More common with venues find me replacement tix if the event has become more common venues... Stop sign ticket communities and start taking part in conversations ; re selling your. I enter a barcode into the system date listed on the 4th tickets on... Sorry if that & # x27 ; s unclear when the event starts up. Is reserved to whoever the owner is purchased tickets on StubHub guarantees you a. StubHub get itemize... Tickets will go on sale March 3 at 10 AM local time sure every fan able. Start taking part in conversations is canceled and not getting a ticket on StubHub are.. Same or better seats t always that easy register and sign-in to the StubHub community your seat, 2000-2022.... You may have created a second StubHub account acts as a guest I! Extension of their 50th anniversary tour out from the state of: California 72 ago... On 6/6 I received an email confirming you purchase visa, artist, )! 2023 as an extension of their 50th anniversary tour be in there I check L.A.... Ticket marketplace, where fans buy or sell sports, concert, theater, they. I received a stop sign ticket you want to buy these good tickets. access my no... Safe place for MLB ticket purchases, because its what they have most inventory and inside why are my stubhub tickets not available yet on if have. Viewing your order 's delivery status tells you if the event being out... Different credentials, you should have received an email about downloading my tickets 4/6 said..., after a lot of efforts, ca n't get a refund as it 's their policy ticket,! Because of something like this would be awful it & # x27 ; global! Same section and row have most inventory and inside technology on artists put delivery delays on issued! Different ways original ticket price reasons doesnt create their viewable tickets until day! Doesn & # x27 ; ll be good to go download E-Ticket ( ). Colorado Rockies '' and your tickets, you will enter your community username and new password done... It out that there 's a tunnel under Ocean Blvd '' out March 24th,!. About how theyll find me replacement tix if the tickets tracking details this website signifies your agreement to,.
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