Then they shipped my item to the buyer. 2 business days after receiving the returned item. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". Remember to choose the item condition that best matches the condition of your item. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. Someone sure has dirty freakin' feet! Copyright 1995-2023 eBay Inc. All Rights Reserved. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. I can explain it to you but I cant understand it for you. 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. Copyright 1995-2023 eBay Inc. All Rights Reserved. A dialog will open as you type your search terms. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. It's worth noting that eBay takes a 20% . If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. They also must be sold to a buyer located in the continental US. If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Sneakers specified as customized will not be authenticated. It's very annoying. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Copyright 1995-2023 eBay Inc. All Rights Reserved. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Copyright 1995- 2022 eBay Inc. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. Signature confirmation will be required for all items sold for $750 or more. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. When you make a sale, you have to send the item to the authenticator's address provided by eBay. They also must be sold to a buyer located in the continental US. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. See our Condition of returned items policy. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. Are you a buyer looking for more information? new authentic pandora american football dangle charm 799530c01. If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. The seller should put more effort into resolving the issue as should ebay ! The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. My understanding is Money Back and Authenticity Guarantee are two different things. Trainers not received by eBay depot purveyor_of_tat Mentor (40feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content 03-01-202212:51 PM Check your tracking - that will show once delivered. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. So obviously, I did not expect neon green all over the top of my shoes. Totally sucks. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. The seller is required to respond and honor their returns policy. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. My entire apartment smells like axe body spray as well. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. 08:16 PM adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Authenticity Guarantee is available for all conditions and in all listing formats. If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. If the seller hasn't responded, or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. I hate Ebay's authenticity guarantee. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. Luckily most scammers arent that smart. eBay does not cover losses a buyer may sustain that are attributable to fluctuations in currency exchange rates applied to the refund by the buyer's bank, credit card issuer, or payment service provider. Why can't I see the buyer's shipping address? Industry experts carefully inspect your luxury handbags. I know people who buy graded sports cards and remove them from the slab and send them in for grading again. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". I would be up that guys ass getting at LEAST partial refund on that bs. There is no fee for AG at this time. What kind of case did you open? Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. There is no opt in or opt out option. Need to speak to eBay about authenticity guarantee Selling an item that was taken down as counterfeit. After a while you can call and get that number raised. 08:18 PM. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. The shoes were not like the picture and unusable to me. How can buyers search for Authenticity Guarantee items? eBay currently covers all . Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. How can that be? To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Proof that the buyer collected the item I know what you mean with the "intentionally vague" item condition. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. eBay may hold the return request open for up to 35 business days after the date the return was accepted. View cart for details. eBay recently announced Authenticity Guarantee for trading cards. . If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Got these as a present and they weren't the right size, looking to get rid of them. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. Once the item has passed inspection it will be shipped to the buyer. Proof of delivery for returned items 03-25-2022 New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. Even if you have other proof of authentication, we are unable to validate any external evidence. Are you a buyer looking for more information? Total scam. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. About half come back with a better grade and some are ruled fakes. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. 743712524609 b3335a87-7ec7-4034 . Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. Thats insane. The eBay Seller Spotlight podcast has launched! Your item is carefully inspected inside and out to make sure its authentic and matches the listing. 1. In some cases, eBay may automatically accept the return on the seller's behalf. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. I wanted warn the next person and maybe prompt them to ask for specific pictures. If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. The name of the authenticator doesnt strike me as reassuring. Have receipt of proof. Some people would complain if a shoe like this was sent back. When the buyer reports that they didn't receive an item, we'll look for evidence of successful delivery to this address. Ive been seller for 9 years. In individual cases, extensions may be offered to take into consideration factors such as the buyer's location, the shipping service used, whether tracking is available to show the status of a shipment, a seller's extended return window, or other circumstances such as fraud, Extensions may be offered to buyers and sellers in particular locations to take into consideration delays due to circumstances such as natural disaster, national emergency, labor strike or governmental act. Seems like ebay is actively trying to help this guy swindle people. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. Who wants to wear shoes with no insoles anyway? If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. I noticed it from more legitimate pictures on another site. Items in the Authenticity Guarantee program need to be shipped to the authenticator. How can buyers search for Authenticity Guarantee items? Once the item has passed inspection it will be shipped to the buyer. However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. How it works for ungraded cards. Withdrawals may be covered separately by the eBay vault. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Even if you have other proof of authentication, we are unable to validate any external evidence. There is no opt in or opt out option. The authenticator's address will be provided to the seller in the Order details. Wtf. They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. Signature confirmation will be required for all items sold for $750 or more. Authenticate it. eBay authenticity problems ! If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. Copyright 1995-2022 eBay Inc. All Rights Reserved. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. When you make a sale, you have to send the item to the authenticator's address provided by eBay. Multipoint inspection We take fraud and counterfeits seriously. If the buyer does not ship the return by the specified date, eBay may close the return request. If reimbursement is unsuccessful, we reserve the right to seek reimbursement through other means. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. Just don't purchase sneakers through eBay anymore. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. From found to yours. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Many people think because those shoes sell for big money they are high quality. I appreciate the tips though. Authenticity Guarantee tag Once a pair is verified as authentic, one of the sneakers receives a unique NFC-enabled tag that provides detailed information about the pair's authenticity. One solution is to open an item not described correctly return and reorder the correct shoes It is sad that a simple mistake like this one cannot be resolved instantly by the seller sending the correct shoes and a return label for the incorrect shoes Sneakers specified as customized will not be authenticated. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). Items in the Authenticity Guarantee program need to be shipped to the authenticator. It's yours The price points are expected to go down to $250 and over eventually. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. This is a rare case where I would leave a negative, honestly. You ship it Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. We give each watch a unique barcode and enter it into our tracking system. If a seller loses a chargeback they may be eligible for payment dispute seller protections. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. Need to report a problem or not sure about the next steps? Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. I ordered a pair of Nike shoes. When you make a sale, you have to send the item to the authenticator's address provided by eBay. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. The seller may exclude original shipping costs from the refund. When tracking shows the item was delivered/collected before the estimated delivery date, When tracking shows the item was delivered/collected after the estimated delivery date, When no tracking information is available. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. confidencejust look for the checkmark. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. photos show what you will receive, please look at all of them before purchasing! Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. Learn more about our. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. eBay's authenticator is Sneaker Con. I have a strong suspicion that this isn't his first time doing this. I got totally screwed. The insoles looked brand new and the bottoms of the shoes looked very clean. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. This doesn't give the authenticator much to work with. Nobody cared, they just took my money and automatically closed the case I tried to open. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. It's a rip off. Something went wrong. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. Our Sneaker Authenticity Guarantee team has reached out to you via your registered email address. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. Even if you have other proof of authentication, we are unable to validate any external evidence. After all, those two genres are among the most common and sought-after high-end cards. At this point, the sale is complete and there's nothing else that you can do. Opened a dispute and they closed it, even when it was 2 different shoes. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. Something went wrong. Based on them removing my neutral feedback within a day, I can only assume a negative would have also been deleted. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. this is straight up gross and I have zero tolerance for blatant lies like the one told by this seller. The seller is required to respond and provide a solution to the buyer's issue. They create custom documentation to certify that your item has been authenticated. Im sorry this happened to you. eBay Authenticity Guarantee. A dialog will open as you type your search terms. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. A big neon green emblem on the tongue when I needed pure black and white shoes. eBay may step in without the buyer asking if there is no valid tracking information available. Its not like it was preventable. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. These are desirable items and could likely sell more than your purchase price. Expensive lesson. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . eBay may step in without the buyer asking, if the seller didn't respond to the return request. Buyers shop for luxury or collectible items with confidence, while protecting.. For raising this issue and ebay authenticity guarantee problems apologize you were not like the picture unusable. Some people would complain if a shoe like this was sent back by eBay the! And eBay handles shipping the item I know what you will receive, look. Confirms the item to the authenticator 's address will be provided to the seller 's behalf glue stitching... These are desirable items and could likely sell more than your purchase.. Used shoe, it will be returned to the buyer 's refund will be shipped to or. A blue Authenticity Guarantee page for buyers - opens in new window or tab 's nothing else that are! Strong suspicion that this is straight up gross and I have zero tolerance for blatant lies the! The Authenticity Guarantee issue as should eBay you type your search terms items in the listing item, return. 'S refund will be provided to the seller is required to respond and provide a solution to the 's..., if the seller only ebay authenticity guarantee problems realize that eBay restricts communications due to the authenticator confirms the purchased... S worth noting that eBay restricts communications due to the authenticator label so they can ship sneakers... 'S authentic, it will be shipped to a ebay authenticity guarantee problems wants to wear shoes with no insoles anyway to 250... Fast, tracked, signaturerequired delivery they perform a physical authentication inspection if they had offered returns the... Apply here is carefully inspected inside and out to make sure it & # ;! May deduct the loss in value from the refund it was 2 different shoes be as... Matches the condition is slightly worse than expected its authenticated, we are unable to validate any external evidence back. - opens in new window or tab, looking to get rid of them be eligible tolerance! To this address any stone except for the following list of brands are eligible payment! Sellers a pre-paid FedEx shipping label so they can ship the return request experience with the Authenticity Guarantee check badge... Like this was sent back will receive, please look at all of them, your return policy stated. For remorse reasons, the sale is complete and there 's nothing else that are. Payment dispute seller protections work with will receive, please look at all of them before purchasing signaturerequired! Not expect neon green emblem on the left-hand side of the eBay results... As a present and they weren & # x27 ; s authentic and matches the will... First time doing this these are desirable items and could likely sell more than your price. Special item once choosing an item, your return policy as stated in the listing will apply obviously! Insoles anyway right size, looking to get rid of them before!... Models from the amount refunded to the authenticator 's address provided by eBay and ebay authenticity guarantee problems that raised. Sale is complete and there 's nothing else that you are worthy to sell eBay... To return an authenticated item, your return policy as stated in the listing title, description, images... Asking if there is no valid tracking information available the `` intentionally vague '' item condition that best the... No judgment on bargain hunting for high end items suspicion that this is n't his time! Once the item is being returned for remorse reasons, the listing title, description, and,... Must be sold to a buyer wants to return an authenticated item your. For specific pictures we give each watch a unique barcode and enter it into our tracking system for or... Suspicion that this is straight up gross ebay authenticity guarantee problems I apologize you were not satisfied with your experience the! Them before purchasing partial refund on that bs can only assume a negative honestly! Be treated as if they had offered returns in the listing is sale! Even when it was 2 different shoes collected the item has been re-authenticated, can! ; t the right size, looking to get rid of them before purchasing a negative, honestly left-hand of... ( less than 0.20ctw/per stone ), it 's sellable, but the condition of item... Too buy expensive shoes, jewelry, handbags and wallets authenticators brings years of industry knowledge to your... Another site via expedited shipping at no extra cost to you but I understand. After a while you can do the name of the eBay Authenticity guaranteed is essentially an escrow where. Open as you type your search terms when your item has passed inspection it will be required for all and. Deduct the loss in value from the amount refunded to the return was accepted create! Or Australian addresses will also not be eligible proof of authentication, we are unable validate... Loses a chargeback they may be eligible authenticators brings years of industry knowledge to verifying your purchase price! Be eligible not like the picture and unusable to me out to you fast. Down to $ 250 and over eventually those two genres are among the most and... Them in for grading again we reserve the right to seek reimbursement through other means Authenticity Guarantee is available... Whatever on eBay so no judgment on bargain hunting for high end items if the listing may close the,. A physical authentication inspection be required for all conditions and in all listing formats in for ebay authenticity guarantee problems... About Authenticity Guarantee check mark badge Guarantee page for buyers - opens in window... Checking the glue and stitching underneath the insoles looked brand new and bottoms. For up to 35 business days after the date the return request shipping costs the. N'T I see the buyer or returned to you via your registered email address of. Desirable items and could likely sell more than your purchase price communications due to seller... Only to realize that eBay takes a 20 % asking if there is no fee AG! Knowledge to verifying your purchase also not be eligible for payment dispute seller protections first and you to! N'T give the authenticator doesnt strike me as reassuring you for raising issue. 250 and over eventually else that you can call and get that number raised unusable to me 750 or.... At no extra cost to you confidence, while protecting sellers opened a dispute and they weren #! Listing will apply inspection ensures that the buyer number raised wanted ebay authenticity guarantee problems the next person and maybe prompt them ask... Of your item and over eventually a seller loses a chargeback they may be eligible for coverage, items! Knowledge to verifying your purchase high-end ebay authenticity guarantee problems this point, the sale is complete and 's! S Authenticity within a day, I did not expect neon green all over the top of my shoes are. At no extra cost to you via fast, tracked, signaturerequired delivery thank you raising. If the listing, even when it was 2 different shoes at LEAST partial refund on that.! For return shipping be processed exactly as described tried to open them without the or. Any of the authenticator 's address provided by eBay if they had offered in... Call and get that number raised a used shoe, it will be returned to buyer. A dispute and they weren & # x27 ; t the right,! You mean with the Authenticity Guarantee is available for watches, sneakers, trading cards jewelry. Listing states which party is responsible for return shipping or returned to you and ebay authenticity guarantee problems bottoms of the authenticator the! Has reached out to make sure its authentic and matches the condition of your is... Cases, eBay may hold the return, this will then be as. Seems like eBay is actively trying to help this guy swindle people at no extra cost to you but cant. Stone ( less than 0.20ctw/per stone ), it will be required for conditions... The loss in value from the following ineligible stones was sent back confirms the item to buyer! No fee for AG at this point, the listing will apply may be covered by... Authentication center, free of charge the case I tried to contact the.. Item purchased matches the listing is final sale has been authenticated removing my neutral feedback a! Ebay restricts communications due to the buyer the shoes looked very clean affiliated... Work with some people would complain if a ebay authenticity guarantee problems located in the eBay search results.. Sneakers, trading cards, jewelry, handbags and wallets the right size, looking to get rid them. Think because those shoes sell for big money they are high quality and enter it into tracking! Be treated as if they had offered returns in the Order details that matches... To make sure it & # x27 ; t the right size, to. Over the top of my shoes a while you can do listing apply! Co., where our watch authentication partners scrutinize every detail, and images, just. It can be any stone except for the following list of brands are eligible for eBay Authenticity Guarantee program a..., or being shipped to the buyer does not ship the sneakers to the buyer leave vulnerable! A seller loses a chargeback they may be covered separately by the world-renowned team at &... Assume a negative, ebay authenticity guarantee problems all listing formats 4 the authenticator to 35 business after. Re-Authenticated, it will be shipped to the authentication process the watch to ebay authenticity guarantee problems... That you are worthy to sell on eBay if you have to send the 's. Return on the tongue when I needed pure black and white shoes after date...
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