This was all right before Thanksgiving. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. Purchased in 2018. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. VW/Bosch Emissions. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. They said the $99 will go toward labor if I have the repair done. We purchased the extended warranty through Sears. My Kenmore 795.74053.411 went out 2 days ago. Rented a small fridge ( 60.00 for 2 weeks). But despite paying $2,248 for it in 2018, she says the . There has been multiple recalls, lawsuits etc for years. HELP. Refrigerator Compressor Start Relay Kit. Now, take a digital multimeter and set it to Ohms resistance. According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. If the wires to the compressor have become frayed, then coolant will not be able to make it through the tightly packed wires. Turn the blades of the fan with your hand. After this, carefully and gently lift the compressor out of the way, being careful not to kick any tubing. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. If all you do is replace . I have model#. The agents sound very rehearsed and appear to experts at not solving your problems. Based on class action lawsuits across the country, they are obligated to replace the compressor FREE OF CHrge not even a labor charge, which they will attempt to collect. Compressor died this weekend. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Use a table lamp for this test. It is the compressor. I would like my money back for this refrigerator as well. The repair tech said the LG compressor was shot but not worth repairing. In August 2019 at 15 months old, the compressor went out. The fridge is just 6 months old, still under LG warranty. You also have the alternative of chatting with any of our appliance technicians. I pulled off the back cover and it has an LG compressor. The control panel went out the first year and then October 2, 2019 the compressor stopped working. Diagnosed with failed sealed system and compressor. I hve an appt for a LG repair tech to come out to fix this Friday. Had a repair 2 years later and now, August 2021 the compressor is done. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. I worked fine until Sept of 2022 when it stopped cooling. It is August 31, 2022 and it is now dead. He said it could have been a defect. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. I bought a Kenmore Elite 73133 refrigerator in May 2015. Whirlpool Freezers. Kenmore Refrigerator Brand Reviews: 5 Important Things To Know! Just a month ago it stopped working. However in less than two years the compressor died on our new expensive Kenmore elite. Compressor number TCA38151706? Check that your appliance is properly balanced. Im all for legal action against them both. I am in if there is a class action suit. Ringing endorsement for buying a LG fridge aint it? All lights work, water dispenser works, but not cold. With the compressor connector disconnected, unplugging the fridge and pluggin it in again and measure the the voltage on "CON201". $1598. I have an LG MODEL # LFXS30796S purchased in Jan 2019. If so, please add me. To repair is $1000 even though Sears only warrants the compressor. It must be securely fastened and smooth all around the edge of the door and frame. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Part is under warranty. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Service Tech did not show. Danielle McKenna, oldturkey03 Good thing Sears is in bankruptcy, as I will never buy another Sears product. Needless to say all the food was lost. He mentioned these go bad all the time. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Ft. French Door Bottom-Freezer Refrigerator with Active Finish, includes delivery and hookup (Available in select cities only) . Call Sears they want money and get in a monthly paying program to get service contract. He said the compressor is completely shot, and it's not worth it to replace the compressor. This was purchased about 4 or 5 years ago. We purchased our Kenmore Elite 75043 24 cu. I have an appointment today but just got a call from the technician that he is delayed and may not come. They extended their warranty to 5 years because of all the failure of the refrigerator. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. ft. 4-Door; Kenmore 50045 25 cu. I can hear a fan running or maybe the compressor. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. Replaced compressor and faulty wiring. Replace or remove the filter dryer before you can uninstall the old compressor. The conclusion we came to he didn't want to change the Compressor. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Remove the relay from the compressor and smell it. 795.73157.610 Started smoking now not working! Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Sears will not fix it , they can not get parts from China. He advises purchasing a new refrigerator. Purchased a Kenmore Elite 3 Door 9/14/17. Needless to say, I will never engage in a product or service from Sears. What to do with it?!? After numerous calls, no one would touch it. I asked if it went out in 2-3 years if I would have to pay the same fees again. Tech said compressor was burning hot (huge fire potential?). repair company is saying that even that may not fix the unit as it may need a compressor. Hanora Fisher. I put a thermometer back in the fridge and set the temp to 36 for fridge and -1 for freezer. How can I get in on this lawsuit. In January 2019, the compressor failed. We should do this every year until we get a judge that holds these guys accountable. Its resistance should change as the temperature in the unit changes. Estimate he gave me for parts and labor is $1,100. The 800 number shown is not working, as I was trying to call to move up the repair date. I was told the condenser was no good an that they have been having problems with this. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. My fridge is only staying between 41-54 degrees and freezer 11-23 degrees and ice maker only making half the bin of ice. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. We went on vacation and came back only to have to through out all our food. $1100 to fix. But do this after disconnecting the refrigerator from electric power. Purchased Kenmore elite 795.74033.410 with extended warranty. If there is a class action suite against LG refrigerator please notify me. She is widowed so her refrigerator does not get used as would a normal size household. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. $1,000.00 to repair (paid $2,500 for the refridgerator). The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Looks like another class action lawsuit is needed for these Kenmore refrigerators. I have never been so disgusted with the lack of a company trying to resolve an issue. If the defrost timer is malfunctioning, the defrost cycle may not start or power to the defrost heater may be cut off during the defrost cycle. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! This cannot be right! LG support would not help even though my warranty is good for 10 years. Purchased a Sears Kenmore model # 795.72493.611 on October 10, 2017. To test the compressor on a Kenmore refrigerator, disconnect the unit from the wall outlet first. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Today is 1/17/22 just to see what Sears do. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. The compresser will finally quit. This is ridiculous especially seeing that they have known about these compressors for quite awhile! My light dodo melted a long time ago and my icee maker quit too. Can I learn how to replace a compressor on Youtube? 18 months old, ice maker, and compressor have stopped working. Can't get service call from Sears until July 8th. I bought a Kenmore Elite refrigerator. Sears will only cover the cost of the compressor and not the labor, etc. Something needs to be done. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. LG Fridge Settlement 1650 Arch Street, Ste 2210 Philadelphia, PA 19103 Per the terms of the Settlement Agreement, all claims submitted online or via email must have been received on or before February 5, 2021. He said $1200 to repair it. Now today 2-5 years later and 3000 in a fridge I have nothing. Model #795-73139-410. Herlinda Renee Dominguez Garza. L G will not recall. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. Called LG back to see if they would compensate the labor costs based on the age of the device. I could hear motor start but soon no sound. My Kenmore Model 795.51833.412 after 4 yrs just failed. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. For safety, unplug the refrigerator. Apr 18, 2022 by The compressor motor was very loud. Model # 795.72043.110. Plaintiffs in the current class action lawsuit believe that the manufacturer had reason to know that the linear compressor responsible for the Kenmore refrigerator not cooling was defective and had a duty to notify the public. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). Jan 19, 2021 by When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Please include me in the class action. My Kenmore Elite 74015 30.6 cu. I always bought appliances from Sears and even worked at one location as one point. Replace it with the right part for the model if it is damaged. If the problem persists, it is best to contact a qualified technician. But they said it covers the part only if it is that. I call the warranty who sent out a part and told me a repairman would contact me. condenser and compressor. How do I get added to the list? It says to check the voltage level on the main controller board connector to the compressor, "CON201". The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Do not by any Kenmore appliances as they are cheap junk now. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. SAME STORY! Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. Refrigerator stopped working (cooling and freezing) April 15, 2020. I plan to visit the vendor an see if they can produce a copy for me. How annoying for a $3000 refrigerator! Jun 10, 2021 by A malfunctioning thermistor can keep the compressor from working. Emergency electricity shut off, food spoiled. He suggested we get in touch with LG and have them come and check it out. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Compressor went out, now July, 2018. And its sounds like its going to be not cheap to fix it! No help has been offered to reimburse us for the cooler or the ice. I am wondering what kind of labor cost I am looking at. If there is no continuity, replace the motor as soon as possible. They gave us several repair companies that are authorized to make the repairs. Then in December the refrigerator has been offered to reimburse us for the service appointment yesterday the tech came validated..., take a digital multimeter and set the temp to 36 for fridge and set it Ohms... Never been so disgusted with the lack of a company trying to call at... The condenser was no good an that they have known about these compressors for quite awhile from working also... Paying program to get service call from Sears and even worked at one location as one point the blades the... A continuing issue and that this is a class action lawsuit is needed for Kenmore... Contact a qualified technician August 2021 the compressor have stopped working to the. 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