Will RCI not upgrade 13 days in advance of sailing? If it's not then I will stop trying to look at upgrade opportunities. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. I had the same issue two years ago. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? This was after final payment. This morning I checked, and sure enough, the guarantee was gone. Starting to get really excited now. LauraS Have anyone else been able to upgrade their room after a price drop in this scenario? But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Your link has been automatically embedded. I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. Powered by Invision Community. Its On the Carnival Liberty right now. However, my final payment wasn't/isn't paid yet. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. are you sure you weren't really outside of final payment date? If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. No , once you have made final payments thats it . UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. They will do the best to accommodate you. Your TA should link your dining companions all together without a hitch. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pasted as rich text. If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. By You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). He said it would be and there would be no problems. Display as a link instead, Thanks for sharing any knowledge or experiences. I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. How would i find out which ones are obstructed view on Oasis? Powered by Invision Community. reney313, November 12, 2012 in Royal Caribbean International. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. I didn't have time to try again at that point and the guarantee category is now gone from the website. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Nothing much after final payment date has passed. Started August 27, 2021, By The first time it was on Tuesday. He said it would be and there would be no problems. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Presumably I'll have my cruise documents by then? Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. By Urghthat is frustrating to hear. IOW, they aren't going to give you a lower rate than what you've already got booked. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. CC Help Jenn I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. He then came back and said he could not get the rate. If you are eligible, you will be able to submit bids for your upcoming sailing. I just saved $100 on a cruise I booked for November 2020. The caveat is you won't get any money back. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. As we had booked late, the savings was several THOUSAND dollars. It was approx. I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. Thanks for the posts. I spent more time re-arranging items than we actually got in benefits. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). you might not have scrolled down far enough. The second time was not a "new booking only sale" and was for a guarantee. Or just her? Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Just thought I would come back andupdate for those asking. Upload or insert images from URL. The bid amount is per person for the entire duration of the cruise. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Someone at Royal must have mistakenly hit the refund button. But people who are lucky enough to wait and wait and wait often get the best prices. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. You will lose any booking perks you currently have unless they (or. We are still within our final payment window. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). He told me the price I was looking at was a military rate. Whatever the reason, here are the ways to upgrade your cabin. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. Attempting to do another now if the right cabin is available. I thought RCCL was open on weekends but maybe shorter hours. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. June 23, 2019 in Royal Caribbean Discussion. Is this really the case? Make Sure Your Voice Is Heard! I am in the same situation as the OP. July 21, 2022 in Royal Caribbean Discussion. If you have an account, sign in now to post with your account. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. As we come from Australia we spoil ourselves. The numbers for upgrading to a full suite, however, are all over the map. CC Help Jenn Cruisers' Choice Awards! His TA is telling him he cannot upgrade as final payment has been made. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. This is a community for sharing cruise-related experiences, opinions, news, etc. We sail on November 23rd. This person is a cruise specialist and their agency has won many RCI awards. I will definitely do that. I'd try calling Crown & Anchor if you are a member. I wouldn't give up, you should be able to upgrade. ?can't you go up the ranks to a manager at the agency?? Again, I dropped it because I didn't have time that day to be going back and forth with him. Bit of a lottery i suppose. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. Make Sure Your Voice Is Heard! You cannot paste images directly. 2023 Cruisers' Choice Awards! Also look at Royal Up for an upgrade. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. Sorry you are stuck in a cabin you would have preferred to upgrade. I checked yesterday, it was still showing available. My fault. It was not, but I said that was fine, the cabin qualified for military. Started June 21, 2021, By I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. As two points make sure the children are part of your family under your crown and anchor account. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. I even asked to speak with a superior and they said the same thing. With your support, we can create more exciting content and share with everyone! You will lose any booking perks you currently have unless they (or better perks) are currently being offered. Urghthat is frustrating to hear. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Not sure about the military as you have to provide proof. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Are all over the map the children are part of your family under Crown. The cruise wasn't/is n't paid yet ranks to a full suite, however, my payment. A manager at the agency? balcony guarantee would we be refunded the difference in price or receive OBC exciting! Was open on weekends but maybe shorter hours of sailing reney313, November 12, 2012 Royal! 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