This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours When we were explaining to her what we were seeking, we were immediately interrupted by her asking us when we arrived. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . Nor Gonzalez has been of no help either! By 10:40am we were so frustrated so I went and spoke to a BD travel agent that was in the hotel who called the driver. About one block from your desired stop, pull the cord or press the bell tape next to the window. They're very helpful. At 10:15am the company called the hotel lobby to tell us that they were running about 10 minutes late. The RTA started operating the dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. Absolutely terrible. BEWARE you have been warned. Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. However, they changed everybody $20 a person when we got there. We offer to our valuable guests the best services to make their vacation an unforgettable experience. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We had great service from Raul of BD transport. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. This is the version of our website addressed to speakers of English in United Kingdom. Very easy to schedule and I'd use them again. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. Shame on you Bd, what a bad organisation !!!! We called the company at 10:35 to see where the driver was. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. Not sure? Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. 10 Days. We booked a vacation through Costco and were assigned this company for airport transfers. My trip was booked AND payed 2 times due to a failure of the system. Thanks! In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. The only they cared for was tips and selling beers. Transfers again had been paid through Costco. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. The van was comfortable and the driver very good. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel Our third or fourth experience using Best Day! Their representatives were very rude . But the tour we took with them was misleading. The driver helped with the baggage, checked if we were comfortable and kept giving us updates i.e. This is the version of our website addressed to speakers of English in Philippines. The perfect time to try to scam someone. All trips require a reservation one to seven days in advance. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Dear guest, More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Thank you very much for contacting us. They let us know a shuttle broke down and that they would be there in fifteen minutes. Shame on you Bd, what a bad organisation !!!! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We had to wait 2 hours in the bus before it left the airport. The company accommodated and told us our new pick up time. On the afternoon of Dec 21, Raul of BD transport picked us up at 2:30 pm at the Valentin Imperial Maya to catch our Westjet departure for 6:40 pm. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 how to we confirm our pickup. The drivers both to and from the airport were very nice and friendly. When asked where our car was, we were told that there was another group that came at the same time so they took them to their hotel and should be returning shortly. Canceled bus after confirmation without rectification. From $41.50 USD. Do not trust them, do not know why Costco Travel uses them. We were then told that the others would be picked up at 6:30.One stated that they had arrived to pick us up at 4:30 and we were not there. If I was only rating the travel service I would give them five stars. This is the way to travel, no stress, cool, and dependable. Recommended. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Full Time position. When we arrived, we were excited to get to our hotel since we landed after 11 pm and were disappointed that our pre booked shuttle made us wait over thirty minutes. Aircraft Refueler. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. If you use this company, be careful of the agents. But not on this day. So we waited and waited and waited in the hot muggy heat for 30 minutes. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. that we need to pick one more family up at another terminal etc. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. I would book directly through the company if I was to book another private transfer. Transportation service never arrived for both of my pickups. This is not the way to sell something. What time will pick up be. When we landed we were greeted by a BD travel agent. Chichen Itza and shuttle survice to/from airport. We we're praying to make it in one piece. We ended up having to pay another transportation company $316 + tip to take us to Tulum. Nor Gonzalez has been of no help either! We had fruit and pastry for breakfast and drinks. Service areas vary for seniors, persons with disabilities, or the general public. With personalized and friendly service from the moment you make your reservation. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. So, we came down at 3 AM. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. Por favor envenos el nombre de su hotel para poder programar el servicio. Never interfere with the drivers ability to drive safely. Flight changed to 6:50 on Thursday Jan 5. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. This is the version of our website addressed to speakers of English in the United States. Arrive at your stop at least five minutes early. Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. They said we missed it. When we walked further out we found their location. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Contact page of BD doesnt work, more than 10 emails sent. *If a holiday falls on a weekend, an additional day may be observed on a weekday. They treat you like you are nobody. Estimado pasajero, Shame on you Bd, what a bad organisation !!!! What we expected was to exit the airport and see someone holding a sign with our name on it. Don't use BD experience for transportation between hotel and airport. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. Holiday Service Hours: Sun Shuttle Does not operate on the following holidays* New Year's Day . 15 tht of july , of course no reaction of this corrupt organisation ! We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. They continued to assure him they were five minutes away. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? We had private transfer booked through BD Experience, the private transfer was great. Customer service is not existent. Rename to BadDay Experiences - con artists. Dollars a piece for round trip it was a great bargain. First, they said the van was on it's way, then they said it was in traffic, then they said it was full. If you have 2 groups arriving at the same time you should have transportation ready for both groups! Call (520) 792-9222 to schedule your ride. She asked about getting money back and he said we would have to take it up with our travel company. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. Airport/Aircraft/Aviation. They said it would be a short stop in the market, (about an hr) and then snorkel. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? They are worth it! They're very helpful. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Very disappointed and terrible experience with this company. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. We flew into Cancun and stayed in Riviera Maya. Would rate 0 if possible. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. Comida: Italiana, Pizzera, Napolitana, De Campania. It was a little bit hard to find as we didn't see anyone standing out front of the airport with a sign. Dont use them. No reaction of BD. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. Its always a pleasure to assist you and we remain at your disposal. Their representatives were very rude . Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. We booked our return trip before leaving for the hotel. We booked airport transportation from Cancun International to our hotel through this company. Not sure? I contacted them through WhatsApp. Dear Guest: We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. We sent them an email and still have not gotten a response. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. Always keep arms, head and hands inside the vehicle. It showed on the email that our pick up time was changed. We were immediately helped. how to we confirm our pickup. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Job specializations: Transportation. So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. It will be our pleasure to serve you. They are clearly in collusion with resort staff and the taxi drivers. Our arrival was without issues. This vacation was a nightmare. The whole trip was wonderful except for our airport transfer both ways! We booked airport transfer with BD travel and it was the worst decision we have made. After you collect your luggage at the airport look for the people wearing red BD tee shirts. We scheduled a transportation for a flight out. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Please do not use them, they will ruin your trip!! When I went to speak on my dismay with them, they tried to turn the blame back on me. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. After about a 35 minute wait our transportation finally arrived. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. What we expected was to exit the airport and see someone holding a sign with our name on it. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. Therefore, we waited over an hour, in the middle of the night with no apology! I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. They said we missed it. " Excelente restaurante italiano " 22/08/2022. We were also sternly told not to be late because they will not wait and they also will not call the room. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . Punta Sur beach was nice but we were taken to some beach club that had awful facilities. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. I tried the website contact area and each time the message does not go through. Tripadvisor performs checks on reviews. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. Instead, we were left wondering if our ride to the airport was even going to show up. Keep food and drinks in closed containers. Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. 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