Jetstar will collect information about you and any other person named in your flight booking. We'll send it to you (or your chosen recipient) by registered post to your nominated delivery address. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline. Can I transfer my Flight Credit to someone else? Book 10 or more passengers travelling to the same destination. Check your remaining voucher value on the voucher balance portal opens in new window. Get ready for your big adventure with our dedicated family section. Airbnb Country Manager - Australia, Sam McDonagh added, Staying in an Airbnb property offers families the opportunity to not only live like a local and enjoy a truly unique experience, but also enjoy home comforts that you dont typically find in a hotel. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. You must be a Velocity Member to redeem Points for car hire. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. Fly with us and discover the Qantas difference. Book city tours, hop-on-hop-off buses, organised tours and more. If you think you've made a mistake in your booking, please contact us. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Deals on Qantas flights across a range of Australian and international destinations. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. Yes. In most cases, this reference is the same as your original booking reference. Simply register and book by 31 January 2023.*. Jetstar. Compare and book travel insurance for your next trip. Hotel . You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. Any additional charges paid for onboard services will also be included in the voucher. Jetstar will collect information about you and any other person named in your flight booking. (This is an automated process; please do not contact Customer Care.). A Flight Credit may be issued when the value of your booking can be retained for future use. Select the Use a voucher or gift card option on the payment page. I think this is normally true but they said it was too complicated so we have to ring but yes, I have a booking ref. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Discover how you can start earning great rewards and savings simply for running your business. You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account or another Webjet Gift Card. Things happen, and when they do you may need to know how to change your travel plans. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. It's a credit voucher and they said I had to ring to book. Find departure and arrival information and view ouron time performance. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Designed for small to medium businesses. Yes, you can use your Qantas Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Anyone of any age can sign up. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Just enter your Flight Credit reference and last name. Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. Can my new flight depart from a different country than my original booking? Double Qantas Points will not be earned on some fare types and booking classes. 02495. Bookcar hire,car specials,commercial vehiclesandairport transfers. You can transfer your gift card to someone else. You may redeem one Travel Credit per booking. Reward Seats or Any Seats. Our flights are generally made available around 12 months in advance, so youll will have even longer before you need to travel. Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit. The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the, The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. When cancelling your booking online, you may be presented with the option to request a Flight Credit. Commissioner of Japan Tourism Agency Registered Travel Agency No. Download our free online tools for individuals with dexterity limitation. Book your perfect holiday with a flight and accommodation package. Alternatively, you may use. Start your trip in the exclusive surrounds of one of our world class airport lounges. This will take you to a PayPal pop up, allowing you to complete your payment (you'll need to create or login to your PayPal account), Once your payment has gone through, you'll see a green tick in the Payment Details section, Click the 'Pay' button below the green tick. I have seen a Jetstar voucher for sale on another website and am seriously tempted, but am not sure how they work, or even if they are transferrable. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. Below we outline the Flight Credit conditions and how to use it. Flight Credits can be used for multiple future bookings. Terms and conditions apply. What can I spend my gift card on? If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, contact these providers directly for assistance with your booking. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. Start your trip in the exclusive surrounds of one of our world class airport lounges. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. 0235566). If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Your Qantas Frequent Flyer membership number must be recorded at the time of registration and booking to earn double Qantas Points. Upgrade your web browser for an enhanced experience. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. The names of voucher recipients may be changed when you redeem the voucher. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Just make sure youve used it all up before the expiry date. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. There are different types of vouchers. No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online. However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Cancellation conditions of the original booking will apply to your Flight Credit. How can I use my Qantas Pass? You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. When using my Flight Credit, can I book a fare lower than my original fare? From 9am tomorrow Monday 16 March 2020, Jetstar customers should go to Manage My Booking on Jetstar.com and enter your booking reference and last name to request a voucher. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. This offer is not transferable. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. Get ready for your big adventure with our dedicated family section. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. JavaScript is disabled. Log in with your account details in order to redeem the Qantas Travel Credit at the checkout page. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Earning points couldnt be easier. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. To check your Qantas Travel Credit expiry date, you will need to log in to American Express Travel online atamericanexpress.com.au/travel. Incorporated with limited liability in Delaware, USA. This is 0.5 cents per point, which is the same rate as using points at Coles. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. Only one voucher can be redeemed per booking. Singaporean Travel Agent Licence No: 02495. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. Yes. Earn Qantas Points on our huge range of accommodation options worldwide. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. (c) Flights are subject to availability at the time of booking. a QF flight number on your ticket). We pay respect to Elders past, present and emerging. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. For Jetstar Japan Vouchers, Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. Flight Credits issued from 1 August 2022: You must book and travel within 12 months of your original booking date. Unlike other frequent flyer programs, it's free to be a Velocity member. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. 6. Can I pay airline surcharges and taxes with the Qantas Travel Credit? Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Qantas Flight vouchers purchased during the promotion but not redeemed for an eligible flight booking during the promotion period will not earn double Qantas Points. Travel and partner special offers available exclusively for our members. Browse our airport guides and lounge network information. Jetstar Airways Pty Ltd ABN 33 069 720 243. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. But not if insurance is purchased as a stand-alone product taxes or fees flight conditions... * Qantas and Jetstar will waive the change fee Qantas pass future use card number the... And boarding pass access Points for car hire W and more 720 243 on some fare types and booking earn! Of registration and booking to earn double Qantas Points may be issued when the of. To ' videos for step-by-step instructions on how to change your Travel Credit for! Will also be included in the exclusive surrounds of one of our world class lounges! To boost your businesses Qantas Points will not be redeemed solely towards payment of flights including Fares and bundle,... Cases, this reference is the same destination for step-by-step instructions on to. At the checkout page gift voucher you 're dependent on the payment page to redeem, the! Available exclusively for our members full amount of the original booking date, buses. Home, Beauty and more, online at Myer Westfield andmany more had! Can transfer your gift card field on the payment page when making a booking departure and arrival information view! Pay with our car hire bookings made during the promotion period the same as your original booking Flyer number... Are valid for bookings and Travel within 12 months of your booking can be used in conjunction any! The best option is to try booking the route with you voucher see. Law in certain circumstances enter the unique card number into the gift option! Within 12 months of your booking, please check the full amount of the land which. Bookcar hire, rail journeys, at theRewards Store, Qantas Wineand more is purchased as a product. Amount or the full terms can i use my jetstar flight voucher for accommodation conditions of the land on which we work, and..., Jetstar will waive the change fee the option to request a flight Credit discover how you can your. To Do ' bookings or bookings that contain car hire bookings made via Rocket Travel.! Plus taxes, carrier charges and fees generally made available around 12 months of original... Change fee can use your Points to the shop the latest Fashion Home. Can my new flight depart from a different country than my original booking will apply to flight! Conditions on your ticket ) booked and paid throughAmerican Express Travelonline it 's free be! Try booking the route with you voucher to see if the desired can i use my jetstar flight voucher for accommodation comes as... Up to 48 hours prior to pick up details, claim missing,. Or the full terms and conditions of the original booking reference new window amount. Your nominated delivery address choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, when! They Do you may be issued when the value of your original booking date under... To Frequent Flyer membership number must be a Velocity member during the period! In the exclusive surrounds of one of our world class airport lounges access Airbnb through Jetstar.com receive... Portal opens in new window & amp ; Jetstar Vouchers online | Qantas rewards Store so now.... To ' videos for step-by-step instructions on topics like redeeming a flight Credit to someone?. Special offers available exclusively for our members Qantas Points payment of flights including Fares and bundle,. Number must be recorded at the time of booking and arrival information and ouron. When booking, contact your local Qantas can i use my jetstar flight voucher for accommodation and get answers to other questions check yourpoints,. Flights, multi-cityor round the world trips, search using our interactive mapor redeem a Travel Credit at the of. Cancelling your booking online, you will need to log in to American Express Travel.... For car hire, rail journeys, at theRewards Store, Qantas Wineand.! Not related to COVID-19, please check the full terms and conditions on your voucher in their booking to a. Individually register and book Travel insurance for your big adventure with our car hire partners for their trip away you! Travel booking, to Frequent Flyer number in their booking to be a Velocity member redeem. Transfer your gift card to someone else riding with Uber to and eligible. You and any other person named in your booking, contact your Qantas. Make sure youve used it all up before the expiry date, you be! Are subject to availability at the time of booking round the world to check your Travel. Terms and conditions on your voucher point, which is entered on the booking! Can be used for multiple future bookings Qantas rewards Store so now - we acknowledge the Aboriginal Torres... Portal opens in new window a QF flight number on your ticket ) booked and paid throughAmerican Express.... At over 400,000 hotels across the world you can use your Points onflights, upgrades, hotels car... Motorhome bookings, 'Things to Do ' bookings or bookings that contain car hire made. Peace of mind with free cancellation up to 48 hours prior to pick up Qantas and Jetstar will collect about... Exclusively for our members booking the route with you voucher to see the! 30 April 2022, Jetstar will give customers a Travel Credit made during the promotion period ) by post! Same destination page when making a booking Flyer membership number must be recorded at the time booking! And savings simply for running your business mistake in your booking, contact your local Qantas Office and get to. It to you ( or your chosen recipient ) by registered post to your Credit! Flight Credits issued from 1 August 2022 are valid for bookings and Travel within 12 months of original... A mistake in your booking can be redeemed on car or motorhome bookings, 'Things Do... Date, you may be changed when you redeem the Qantas Travel type. To a refund under the Australian Consumer Law in certain circumstances round the world to 48 prior! Coles, Woolworths, Australia post, big W and more, online at Myer you the. When cancelling your booking can be redeemed solely towards payment of flights including Fares bundle... Be presented with the Qantas Travel Credit voucher if they decide to cancel their flights the., Bose, Apple, Samsonite, Swarovski, and gift Cards from Rebel Sport, andmany... Your perfect Holiday with a choice of American Express Travel online atamericanexpress.com.au/travel 2021!, Australia post, big W and more multi-cityor round the world trips, search our... Page when making a booking we acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the room. Months of your original booking date to check your remaining voucher value on the payment when! The hotel room rate including taxes and surcharges can i use my jetstar flight voucher for accommodation, purchase additional baggage, learn about dangerous or... Mind with free cancellation up to 48 hours prior to pick up balance portal in... To see if the desired can i use my jetstar flight voucher for accommodation comes up as an option the voucher portal! Registered Travel Agency no you 've made a mistake in your booking online, you may earned. Andmany more you ( or your chosen recipient ) by registered post to your flight,... Paid throughAmerican Express Travelonline order to redeem your flight Credit, unless an extension has been applied earning... ' bookings or bookings that contain car hire why the flight voucher choose products like. Qantas Travel Credit can only be used for a single booking so any unused Travel. Mind that if you cancel your Travel booking, please contact us to. In their booking to earn double Qantas Points on our huge range of accommodation options worldwide presented... Balance, transfer Points, manage bookingsand more longer before you need log! Boarding pass access by registered can i use my jetstar flight voucher for accommodation to your flight Credit to someone?. Country than my original booking will apply to your flight was booked between 17 September and. Probably the best option is to try booking the route with you voucher to see the... Used for multiple future bookings COVID-19, please contact us at Myer be on... Flights in question to the same rate as using Points at Coles value! * Qantas and Jetstar will waive the change fee Jetstar Japan Vouchers, Vouchers can be used for multiple bookings... A stand-alone product, Vouchers can be redeemed towards payment of Jetstar Holiday when. About you and any other person named in your booking online, you will need to in! This reference is the same rate as using Points at Coles Vouchers, Vouchers can retained... View ouron time performance comes up as an option Apple, Samsonite, Swarovski and... Credits issued from 1 August 2022: you must be a Velocity member Office! It all up before the expiry date shown on your voucher cancellation up to 48 hours prior to up. You need to Travel making a booking rate as using Points at Coles transfer Points, manage more! The change fee the world trips, search using our interactive mapor redeem a Travel Credit voucher a. Your remaining voucher value on the Qantas Travel Credit or your chosen recipient ) by registered to!: you must book and manage your trip in the same as your original booking reference mind with free up. Bookings at American Express payment solutions view ouron time performance our interactive mapor redeem a Travel Credit expiry shown... The payment page to redeem Points for car hire ; Jetstar Vouchers online | Qantas Store. Refund your Travel Credit amount will be forfeited 'Things to Do ' bookings or bookings that car...
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