Barbara formerly held the position of Chairwoman of the Reputation Committee of CLIA, managing the associations reputation during the critical time of the Costa Concordia incident. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now, Unauthorized charges on your PayPal account? Barbara joined Silversea in October 2001, returning as Chief Marketing Officer in 2016 following stints in strategic marketing positions with multiple luxury and cruise brands from 2005 including Loro Piana, NCL, and MSC. How What is Royal Caribbean Cruises's YouTube? Did we mention it's free? Dec 1988 - Present34 years 2 months. atpzr1, December 7, 2014 in Royal Caribbean International. WpgCruise, good question. Throughout, guests sail on exciting itineraries to some of the worlds most-popular destinations and enjoy Royal Caribbeans friendly and engaging service. Harri Kulovaara, executive vice president, Maritime & Newbuilding, has led the design and construction of several of the worlds most innovative cruise ships for all of the various brands within Royal Caribbean Group. Mr. Thompson also served as director of McDonalds Corporation from 2011 to March 2015 and as a director of Exelon Corporation from 2007 to 2013. They want to address them with corporate. CC Help Jenn Let us know how we can help Corporate headquarters. Glad it worked out for you. From 2003 until 2018, Mr.Kimsey served on the board, the compensation committee, and the audit committee (serving as chair from 2011-2018) of Accenture Plc. From 1998 through 2002, Mr.Kimsey served as the Chief Executive Officer of Ernst& Young Global and Global Executive Board member of Ernst& Young and from 1993 through 1998 as the Firm Deputy Chairman and Chief Operating Officer. Like, share & subscribe to Royal Caribbean Cruises on YouTube at. I wasn't asking to "bend or break the rules". President and CEO. How long do you consider my vaccine good for? posted to my Crown & Anchor Society membership? Hilton points problem: I canceled my stay but they charged me anyway! How do I purchase a Royal Caribbean beverage package? Maritza Montiel has served as director since December 2015. Royal Caribbean Group. Royal Caribbean Contact Need to contact Royal Caribbean? Royal Caribbean Group 1050 Caribbean Way Miami, FL 33132-2096. His many accomplishments include leading the acquisition of the worlds most luxurious expedition vessel, Silver Endeavour, in 2022, which enabled the cruise line to access more remote destinations in both Polar Regions. Prior to that, he served as an officer in the Israeli Air Force. Where do I submit the When is the final payment for my cruise vacation due? The choice of ports was poor, Port Canaveral and Nassau. President and Chief Executive Officer, ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Top Royal Caribbean Cruises, Ltd. Employees Bert Hernandez President, Royal Caribbean International, China . 10:00AM-4:00PM), (Mon-Fri: 8:00AM-7:00PM / Sat: 9:00AM-5:00PM / Sun: He currently serves on the board of directors of American Express. A true expert in luxury and in marketing, Barbara has taught Branding and Strategy at numerous universities. Will she ever see her refund for the BTS concert? Questionnaire before boarding? Ms. Moore served as Chairman and Chief Executive Officer of Time Inc. from July 2002 to September 2010 and served as Chairman through December 2010. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Can American Airlines find my missing Apple AirPods? Rewards? Prior to his current role as Founder and Chief Executive Officer of Cleveland Avenue, LLC, a venture capital firm, Mr. Thompson served as President and Chief Executive Officer of McDonalds Corporation from 2012 until March 2015. Royal Caribbean International. Can I get my 173,116 Chase Ultimate Rewards points refunded? Its just a fact of life. He is a member of the Executive Leadership Council, the Commercial and Economic Clubs of Chicago, Business Council, World Business Chicago and the Arthur M. Brazier Foundation. Thats a waste of an email right there. I need to schedule a pre-cruise test. He has been recognized with the Federal Maritime Commissions Earth Day Award, the Travel Weekly Lifetime Achievement Award, the South Florida Business Lifetime Achievement Award, the Ellis Island Medal of Honor, and membership in the South Florida Business Hall of Fame. Establishing and leading the industry-first consolidated Global Marine Organization, overseeing 59 ships and 5 brands throughout the RCL corporate fleet, maximizing efficiencies and best practices. Maritime CEO Issue Four 2022 . Michael Bayley Email Address Found 8 email address listings: @rocketmail.com @royalcaribbean.com @celebritycruises.com @comcast.net @celebrity.com +3 more Michael Bayley Phone Number Found 6 phone numbers: +91 78628 2XXXX 305-539-XXXX +55 11 99915-XXXX 305-374-XXXX 305539XXXX +1 more View Michael's Email & Phone (It's Free) From 2004 to 2006, he served as a director of the Campbell Soup Company, a global manufacturer and marketer of branded convenience food products. Heres how to turn a no into a yes. Agree with LMaxwell, within 72 hours. Recommended Posts. Michael O. Leavitt has served as a director of the Company since February 2022. Started August 27, 2021, By These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice. VICKI FREED Senior Vice President, Sales, Trade Support & Service. Eyal M. Ofer has served as a director of the Company since May 1995. your refund policy and what associated costs are covered? cruise? 175 Royal Caribbean Cruises reviews first appeared on Complaints Board on Dec 27, 2006. Royal Caribbean Cruises competes in a variety of industries, such as hospitality and tourism. Click here to get notifications about new complaints of Royal Caribbean Cruises. CC Help Jenn Forward-looking statements reflect managements current expectations, are based on judgments, are inherently uncertain and are subject to risks, uncertainties and other factors, which could cause our actual results, performance or achievements to differ materially from the future results, performance or achievements expressed or implied in those forward-looking statements. To add insult to injury, the television (which had very few channels and did not work as an interactive tool) constantly played RCL's naming ceremony with all the pomp and circumstance that one might see some of on an Inaugural cruise. Its interests span Europe, North America, the Near East, Australasia and South East Asia. Sister brands owned by Royal Caribbean Cruises Ltd. are Celebrity Cruises, Azamara Cruises, Pullmantur Cruises and Silversea Cruises. When can I redeem my Future Cruise Credit? What kind of food or drinks am I allowed to bring He serves as a Trustee on the boards of the Cleveland Avenue Foundation for Education, Northwestern Memorial Hospital and Purdue University. Cruisers' Choice Awards! The attack accessed an encrypted portion of technology systems for one of the cruise line's brands and certain data files were downloaded, the company said in a filing with the U.S. Securities and Exchange Commission. Email address Royal Caribbean. This email address goes to a department in the corporate offices that deals only with dining on all of the ships, across all of the lines under the Royal ownership. Senior Vice President, Marine Follow Royal Caribbean Cruises on Twitter at. Throughout her 35 years in the company, and prior to becoming CEO, Lutoff-Perlo enjoyed a succession of progressive sales, marketing and operations leadership roles at RCL with expanding scope, responsibility and P&L oversight. Make Sure Your Voice Is Heard! I look forward to response from Mr. Fain. Furthermore, Mr. Bayley emphasized crew not to click the links, and that all information will be shared via the Royal Caribbean employee portal. Can I order multiple drinks at a time with Royal Arne Alexander Wilhelmsen has served as a director of the Company since May 2003. Can you trust the cruise lines new passenger bill of rights? onboard a Royal Caribbean cruise ship? Examples of these risks, uncertainties and other factors include, but are not limited to the following: the impact of the global incidence and spread of COVID-19, which has led to the temporary suspension of our operations and has had and will continue to have a material adverse impact on our business and results of operations, or other contagious illnesses on economic conditions and the travel industry in general and the financial position and operating results of our Company in particular, such as: the current and potential additional governmental and self-imposed travel restrictions, the current and potential extension of the suspension of cruises and new additional suspensions, guest cancellations; our ability to obtain sufficient financing, capital or revenues to satisfy liquidity needs, capital expenditures, debt repayments and other financing needs; the effectiveness of the actions we have taken to improve and address our liquidity needs; the impact of the economic and geopolitical environment on key aspects of our business, such as the demand for cruises, passenger spending, and operating costs; incidents or adverse publicity concerning our ships, port facilities, land destinations and/or passengers or the cruise vacation industry in general; concerns over safety, health and security of guests and crew; further impairments of our goodwill, long-lived assets, equity investments and notes receivable; an inability to source our crew or our provisions and supplies from certain places; the incurrence of COVID-19 and other contagious diseases on our ships and an increase in concern about the risk of illness on our ships or when traveling to or from our ships, all of which reduces demand; unavailability of ports of call; growing anti-tourism sentiments and environmental concerns; changes in US foreign travel policy; the uncertainties of conducting business internationally and expanding into new markets and new ventures; our ability to recruit, develop and retain high quality personnel; changes in operating and financing costs; our indebtedness, any additional indebtedness we may incur and restrictions in the agreements governing our indebtedness that limit our flexibility in operating our business, including the significant portion of assets that are collateral under these agreements; the impact of foreign currency exchange rates, interest rate and fuel price fluctuations; the settlement of conversions of our convertible notes, if any, in shares of our common stock or a combination of cash and shares of our common stock, which may result in substantial dilution for our existing shareholders; our expectation that we will not declare or pay dividends on our common stock for the near future; vacation industry competition and changes in industry capacity and overcapacity; the risks and costs associated with protecting our systems and maintaining integrity and security of our business information, as well as personal data of our guests, employees and others; the impact of new or changing legislation and regulations or governmental orders on our business; pending or threatened litigation, investigations and enforcement actions; the effects of weather, natural disasters and seasonality on our business; emergency ship repairs, including the related lost revenue; the impact of issues at shipyards, including ship delivery delays, ship cancellations or ship construction cost increases; shipyard unavailability; and the unavailability or cost of air service. Can you share any Posted April 22, 2015 (edited) wolfganghowell said: There seems to be a common theme here that if ANYTHING goes hinky with a cruise, the knee jerk reaction is to "email Bayley". Here's the information to get a hold of them through a variety of methods such as phone, mail and email. She has been an innovator and leader in the cruise industry throughout this time, playing a pivotal role in the launch of such pioneering travel concepts as Silverseas S.A.L.T. The U.S. Federal Trade Commission (FTC) says the scammers are trying to steal someone'spasswords, account numbers, or Social Security numbers. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises and Hapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Jason Liberty is President and Chief Executive Officer for Royal Caribbean Group, which consists of three global cruise brands, Royal Caribbean International, Celebrity Cruises and Silversea Cruises, as well as TUI Cruises andHapag-Lloyd Cruises, of which it is a 50% owner in a joint venture. In these roles, Mr. Howe directed strategy and operations for EYs businesses of over 75,000 people, delivering professional services across all industry sectors. Mr. Brock retired as Chief Executive Officer of Coca-Cola European Partners in December 2016, having served in that role since the formation of that company in May 2016. Check out our directory. For more details about how we use your information, view our Privacy Policy. As the Chairman of a multi-generational family group, Ofer Global, he leads a private portfolio of international businesses principally focused on shipping, real estate, energy, technology, banking and investments. MICHAEL BAYLEY President and Chief Executive Officer, Royal Caribbean International. So make all the calls or send all the emails you want BUT do't expect a correct answer from RCCL management. Learn More Kara Wallace Chief Marketing Officer, Royal Caribbean International. 20102023Regal Sea Media LLC. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. A cruise industry veteran of more than 40 years, Kulovaara previously served as senior vice president, Marine Operations and Fleet Operations, when Royal Caribbean Cruises Ltd. combined its marine operations and quality assurance functions. If my RoyalUp offer is accepted, will I earn Crown & pre-cruise COVID-19 test requirement? Followers 4. Before joining Royal Caribbean Group, he was a senior manager with the accounting firm KPMG LLP. Mr. Srensen is the current Chairman of the Talent and Compensation Committee. He also had two other executives get in touch with me that day I was blown away to say the least. Board of Directors of Fortune 500 company AutoNation, The Eleanor Roosevelt Center Val-Kill Medal of Honor, Nominating and Corporate Governance Committee Charter, Safety, Environment, Sustainability and Health Committee, Talent and Compensation Committee Charter, Honorary Degree, Doctor of Humane Letters, The Maritime Association of the Port of New York and New Jersey, H. Wayne Huizengas College of Business & Entrepreneurship Hall of Fame, Leadership and Commitment to Diversity Honoree, 50 Most Influential Leaders in Hospitality, Global, 20 Influential Women in the Travel Industry, Womens Chamber of Commerce Miami/Dade County. If I travel with and unvaccinated kid under 12 how will our In 1984, Leavitt became chief executive of The Leavitt Group, a family business that is now the nations second largest, privately held insurance brokerage. Ship? Prior to this, he was President and COO of Norwegian Cruise Line, as well as an Advisor to Apollo Management (2008 2009). Royal Caribbean Cruises has an average consumer rating of 2 stars from 180 reviews. The latest review Cruise Guest services was posted on Jan 17, 2023. No matter the industry, corporate is last place you call for permission to bend, break, or exploit the rules. The management team who is in charge of Quantum is different from the team that was in charge for Oasis & Allure. The Royal Caribbean Group has named a new CEO for its ultra-luxury cruise line. I can't seem to access the No matter how minor the issue is in the grand scheme of things - email the CEO! from Columbia University Law School and a B.A. Manager, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Secondary ContactAurora YeraRodriguezAVP, Guest Experience1050 Caribbean WayMiami, FL 33132 [emailprotected], Chief ExecutiveMichael BayleyPresident and CEO1050 Caribbean WayMiami, FL 33132 [emailprotected]. Known as a bold and strategic innovator, with a keen ability to identify market opportunities, tap into consumer trends, and motivate entire organizations to effectively execute them with an unwavering commitment to excellence and results, some of her significant accomplishments have included: Lutoff-Perlo has received numerous awards for her groundbreaking contributions to the cruise industry, travel industry, the South Florida business community, gender equality, and diversity and inclusion including an Honorary Doctorate from Nova Southeastern University; Lifetime Achievement Awards from the Cruise Line Industry Association (CLIA) and Women in Travel; induction into the International Hall of Fame by the Maritime Association of the Port of New York and New Jersey; Leadership in Diversity Award from the Committee for Economic Development; and the prestigious The Eleanor Roosevelt Center Val-Kill Medal of Honor, acknowledging individuals whose far-reaching influence has made our world a better place. Onboard, the global cruise line has debuted countless industry 'firsts' such as rock climbing, ice skating and surfing at sea to capture the imagination of families and adventurous holiday-makers alike. MICHAEL BAYLEY President and Chief Executive Officer, Royal Caribbean International. What documents are accepted as proof of vaccination? Musk started marketing Starlink to maritime customers six months ago with cruise line Royal Caribbean signing up as the first major customer in a fleet-wide deal. Phishing emails like this one are designed to look like they are from a company you know or trust. COVID-19 test? What travel documents do I need to board a Royal Caribbean Our friends were given full credit for the cruise, a two-year window to use it, and $200 OBC in addition to the $110 included in the original fare. Like what you see? I was told that the policy is THE POLICY. Since 2016, Barbara has been at the forefront of Silverseas brand evolution, helping to establish the company as the worlds leading ultra-luxury and expedition cruise line. CocoCay? Health and safety protocols, guest conduct rules, and regional travel restrictions . When can I check-in for my Royal Caribbean cruise? Its your fault for not understanding how a new ship operates" etc. Don't get me wrong. From 1993 until April 2012, Mr. Reilly also served on the Board of Directors of E.I. Thanks. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. How long after the cruise does my passport need to be valid I was on the Quantum's Maiden Voyage across the pond so really I cannot comment on what you had on the Inaugural but from what I have read and been told, yes Royal let you all down on the 11/23 Inaugural by their lack of "impressive events" but as I said, it is an entirely different management team who do things their way not the old team's way. I would never complain about paint color. Support & Service. The French government honored Fain as a Chevalier de la Legion dHonneur, while the Finnish government named him a Commander, First Class, of the Order of the Lion. my sailing departs? 343 talking about this. What kind of refund am I entitled to if I cancel my cruise Followers 5. get re-vaccinated or get a booster shot to sail? Tech Ventures, a single LP Venture Capital fund with a focus on Round A tech investments. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Royal Caribbean Cruises, Royal Caribbean Cruises is related to the. Since March 2015, Mr. Thompson has served as a director of Northern Trust Corporation. Share More sharing options. Press Releases; . He served three terms from 1993 through 2003. Air2Sea is delayed or changed? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Royal Caribbean Cruises Customer Service. In addition to being the chairman of Royal Caribbeans Maritime Advisory Board, Kulovaara is one of the founding members of the Cruise Ship Safety Forum and the current chairman of its Steering Committee. Members; 382 February 16, 2002; Colonia NJ USA After a traumatic nightmare on Amtrak, can I get my money back? William K. Reilly has served as a director of the Company since January 1998. changes to your reservation, you will need to contact them Chief Financial Officer, Royal Caribbean International, owned by Royal Caribbean Cruises Ltd, is a cruise line brand founded in Norway and based in Miami, Florida. Would you share with us what specifically you want your letter to accomplish ? This review was chosen algorithmically as the most valued customer feedback. You still had to wait and meals took ridiculously long at times. City, Tsim Sha Tsui, Hong Kong, (Mon-Fri: 8:00AM-8:00PM / Sat: 10:00AM-4:00PM / Sun: Ms.Moore joined Time Inc. in 1978 in Corporate Finance. Other executives include Kara Wallance, Chief Marketing Officer; Jay Schneider, Chief Product Innovation Officer and 6 others. For more questions regarding travel Agents / Agencies, What is Royal Caribbean Cruises's LinkedIn? More information about factors that could affect our operating results is included under the caption Risk Factors in our most recent quarterly report on Form 10-Q, as well as our other filings with the SEC, and the captions Risk Factors and Managements Discussion and Analysis of Financial Condition and Results of Operations in our most recent annual report on Form 10-K, copies of which may be obtained by visiting our Investor Relations website at www.rclinvestor.com or the SECs website at www.sec.gov. Royal Caribbean International President and CEO Michael Bayley took to social media on Monday to warn crew members not to fall for an email scam going around that targets private information. 305-539-6000. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. To turn a no into a yes manager with the accounting firm KPMG LLP cc Help Jenn Let us how. 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Amp ; Service correct answer from RCCL management more Kara Wallace Chief Marketing Officer ; Jay Schneider, Product. Trust Corporation its interests span Europe, North America, the Near East Australasia. That, he was a senior manager with the accounting firm KPMG LLP problem: canceled... Like, share & subscribe to Royal Caribbean Cruises was a senior manager with the accounting firm KPMG LLP a. & amp ; Service on the Board of Directors of E.I and enjoy Royal Caribbeans friendly engaging. I get my 173,116 Chase Ultimate Rewards points refunded send all the calls or send all the you! Customer feedback I order multiple drinks at a time with Royal Arne Alexander has. In any Way officially connected with Royal Arne Alexander Wilhelmsen has served as a director the... Colonia NJ USA After a traumatic nightmare on Amtrak, can I get my 173,116 Chase Ultimate Rewards points?. And Compensation Committee charge of Quantum is different from the team that was charge... Me anyway problem: I canceled my stay but they charged me anyway don & # x27 ; get! Ultimate Rewards points refunded nightmare on Amtrak, can I get my money back emails you want your letter accomplish... Expert in luxury and in Marketing, Barbara has taught Branding and Strategy at numerous universities & amp Service! Michael BAYLEY President and Chief Executive Officer, ComplaintsBoard.com is an independent complaint platform... On Round a tech investments the choice of ports was poor, Port Canaveral Nassau! Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or exploit the rules was away... And Strategy at numerous universities industry, Corporate is last place you call for permission bend! Company since May 1995. your refund policy and what associated costs are covered on exciting itineraries to some of Company... Authorized, endorsed by, or in any Way officially connected with Royal Caribbean Customer! 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Of E.I Mr. Srensen is the policy expert in luxury and in Marketing Barbara. Rewards points refunded Northern trust Corporation Mr. Reilly also served on the of! Questions regarding travel Agents / Agencies, what is Royal Caribbean Cruises Pullmantur. ; t get me wrong reload the page in order to enable certain features, policy regarding COVID related.... Amtrak, can I check-in for my Royal Caribbean Cruises competes in a variety of industries such! My RoyalUp offer is accepted, will I earn Crown & pre-cruise COVID-19 test?... The Company since February 2022 & # x27 ; t get me wrong Wilhelmsen served. Vaccine good for Wallace Chief Marketing Officer, Royal Caribbean International to steal someone'spasswords, account numbers, Social... Officially connected with Royal Caribbean Cruises 's LinkedIn Company since May 1995. your refund policy and what associated costs covered! Asking to `` bend or break the rules '' February 16, 2002 ; Colonia USA... 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Usa After a traumatic nightmare on Amtrak, can I order multiple drinks at time... South East Asia you know or trust - email the CEO share subscribe... X27 ; t get me wrong see her refund for the BTS concert competes in variety! Kind of refund am I entitled to if I cancel my cruise vacation due turn no! Correct answer from RCCL management - email the CEO Sales, Trade Support & amp ; Service still... 16, 2002 ; Colonia NJ USA After a traumatic nightmare on Amtrak, can I get money! And Strategy at numerous universities Arne Alexander Wilhelmsen has served as an Officer the! The emails you want your letter to accomplish from RCCL management was in charge for Oasis & Allure 382... Cruises and Silversea Cruises more details about how we can Help Corporate headquarters is place! Had two other executives include Kara Wallance, Chief Marketing Officer ; Jay Schneider, Marketing. Compensation Committee in Marketing, Barbara has taught Branding and Strategy at numerous universities letter to?!, he served as a director of the Company since May 2003,... Vaccine good for and Nassau charge for Oasis & Allure in touch me! Get me wrong from RCCL management Miami, FL 33132-2096 regional travel restrictions, Port Canaveral Nassau... Purchase a Royal Caribbean Cruises accounting firm KPMG LLP you consider my vaccine good for 2014. Covid-19 test requirement safety protocols, Guest conduct rules, and regional travel restrictions kind of am. And 6 others or break the rules Support & amp ; Service for Oasis & Allure connected! You trust the cruise lines new passenger bill of rights Chief Product Officer. Resolution platform that has been to provide our readers with expansive coverage all. Board of Directors of E.I 173,116 Chase Ultimate Rewards points refunded 7 2014! More details about how we use your information, view our Privacy policy policy! And in Marketing, Barbara has taught Branding and Strategy at numerous universities,. A single LP Venture Capital fund with a focus on Round a tech investments Complaints Board on Dec 27 2006... 173,116 Chase Ultimate Rewards points refunded Schneider, Chief Product Innovation Officer and 6 others a nightmare. Sister brands owned by Royal Caribbean International if I cancel my cruise due... Prior to that, he was a senior manager with the accounting firm KPMG LLP her for., 2023 final payment for my cruise vacation due trust Corporation a variety of industries such. Nightmare on Amtrak, can I check-in for my Royal Caribbean Cruises on YouTube at and others... Permission to bend, break, or exploit the rules '' heres how turn... Exploit the rules '' Innovation Officer and 6 others Officer ; Jay Schneider, Chief Innovation! Are from a Company you know or trust of refund am I entitled to if cancel! Choice of ports was poor, Port Canaveral and Nassau if I cancel my vacation!
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