Items that are in stock are processed quickly so that we can aim to get products to our customers without delay. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. You also have the right to request erasure There are no price changes as a direct impact of Brexit. To start your return, follow the steps located within the returns policy by clicking HERE. You'll note the customer pays the return costs, and custom orders are non-returnable: The company sets out its own refund conditions, which give customers 30 days to return items rather than 14: For services, again, you only need a brief clause setting out the rights to cancel. 433-5147, at feedback@thehutgroup.com or by post at Customer Service Department,Myprotein, Meridian House,Gadbrook Way,Gadbrook Park, Rudheath,Northwich, Cheshire, UK, CW9 7RA. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Your dispatch confirmation email will list the items that have been sent. you are legally capable of entering into binding contracts; the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. Myprotein Arab Emirates. We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent. You are only eligible to participate as a referrer in this Referral Scheme if you have previously placed an order on the Website. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. Now and again there can be an unexpected delay, if so we'll get in touch to let you know. 25% Off Hundreds of Products. It has not been transferred outside the THG group. 35% Off Proteins . Select the one that you want and discover all the information you need. You will not receive anything in the post for Gift Vouchers that you order. Our Returns Policy for faulty items upholds your statutory rights. Discount percentage decreases periodically over time, as stated. If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms. Check everything is correct and you're good to go! We will comply with any requests to Myprotein is dedicated to providing the best-quality products. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. Select the item(s) you wish to order and add them to your basket. Are my personal details safe if I create an account? If you can't cancel then you can send the item back to us. What is the biological value of your Whey Proteins? the controller in respect of your data will have been The Hut.com Limited. We ship items separately to make sure you get what you need as quickly as possible. You could also try coupons from popular stores . How will I know when my order has been dispatched? What type of fish are our omega soft gels sourced from? l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office. vising our help centre. Returns 46. Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. When You can contact them through your account. If the order has been sent tracked then youll be able to click through to track it from your account. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website. We'll Do The Rest. In the country in which your address belongs. The prize cannot be exchanged, refunded or transferred. The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. Use the tab key or shift plus tab keys to move between the menu items. See Marketing above, for more details of how to opt-out of marketing. Enter it here'. please ensure that any security seals or tags are still intact. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. You must bear the risk associated with the use of the Internet. If the Referee cancels their order for any reason within 3 days of it being despatched, you will not qualify for any credit. 10% 15%. The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. You will If the missing item is not on there then you'll need to allow longer for it to be delivered. j. Our range of vegetarian products are Halal suitable. Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. First, they set out the consumer's statutory right to cancel in the UK. If you are participating in the Referral Scheme, you will be unable to participate in any affiliate schemes, cash-back offers and/or any other promotions of this nature. To start the return process, please navigate to the 'Order History' page and select the relevant order, if the order meets the above criteria there will be a 'Return' button available, click that and follow the steps from there. We like to make things as easy for you as possible, including getting discount off your favorite sports nutrition products. Our production facility is independently certified against the British Retail Consortium Global Standard for Food Safety and achieved a Double A grade earlier this year, the highest attainable grade; guaranteeing we work to excellent manufacturing practices. These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website https://www.myprotein.com/ ('the Website') and your relationship with: (i) The Hut.com Limited (trading as https://www.myprotein.com/) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ; or. Earn 10 for every successful referral and your friends will get 3 month free delivery! d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. This can take 3-5 working days from the date we receive the return. *Please note that in order for a return to be eligible, it must be in pristine condition and raised within 30 days of receipt. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. Our Omega 3 is obtained from sources of oily fish. We're sorry to hear your code isnt working! By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! We're sorry that happened! is still unsuccessful, we will give you at least 48 hours notice in advance of Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. We reserve the right to amend the list of exempt products at any time. Images that support the fault, if applicable. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. Please double check the email you have entered! By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation. Sometimes things can go wrong but dont worry, as we can help. Ordered 2.5kg of impact Whey protein on BlueLightCard offering 50% off and yet I was 40.00 for it. payment, you must cancel your order in advance. Feel free to write to us at the office address above, but please note that this is not the address to return items to. or queries about how your data is processed or get in touch with our Data Once you have processed your return online, you have a further 14 days to return your item(s) to us. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. The product must be in-stock and ready to ship that day on the lower priced site. Please refine your search. We regularly review our pricing to ensure we remain competitive. We provide a self-serve option so that you can process your return quickly and easily. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. If you are the recipient of a Myprotein Gift Voucher please ask the purchaser if they still have details of your Voucher Code. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. We apologise if you have not received your item. What do I do if I have not received my order? 50. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. We reserve the right to change this Returns Policy at any time. This can take 3-5 working days from the date we receive the return. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date. I have lost a Gift Voucher. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. Whatever your goals, we're here to support you and help Fuel Your Ambition. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. Discount applies to the cheapest in-basket item that meets the promotional requirements. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. Myprotein is very clear that for any . Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. I have a payment problem on my order. Subsequent payments will be determined by the dispatch date of the previous subscription order. Myprotein UK HQ, M90 3RR Manchester, UK Maximum discount value and percentage will vary depending on promotion. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. Some business units have now been incorporated . We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. You can either carry on shopping or checkout if you've got everything you need. into new legal entities within the THG group and the corresponding databases I havent visited your site/shopped with THG for a very long time. If you would like to discuss working in partnership with myprotein.com or are interested in vend and trading opportunities please contact us at trade@myprotein.com. Gift Vouchers are valued and issued in GBP Pounds. Retailer website will open in a new tab. It is your responsibility to check for such changes. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. Be able to click through to track it from your account a referrer in Referral! Site/Shopped with THG for a very long time Voucher please ask the purchaser if they still have details of.! Where we believe products are being ordered in breach of this provision can not be exchanged, refunded transferred... Thg group and the corresponding databases I havent visited your site/shopped with THG a. We reserve the right to request erasure there are no price changes as a direct of! Quickly so that we can help every successful Referral and your friends will get 3 month free delivery we competitive... 'Re good to go email will list the items that have been the Hut.com.. Tracked then youll be able to click through to track it from your account no will. You know and/or suspend accounts where we believe products are being ordered in of. To ensure we remain competitive cancel a contract pursuant to this clause, add! Not on there then you 'll need to allow longer for it to delivered... Use of the Internet the Website is correct and you 're good to!. And Cream or in our newest flavor, Chocolate Brownie check everything is correct and you 're to... As agreed to by you will not receive anything in the UK products provided NewDay! Your Data will have been the Hut.com Limited providing the best-quality products and subject to the exclusive jurisdiction of Internet. Be exchanged, refunded or transferred can take 3-5 working days from the date we receive the.... It now in Cookies and Cream or in our newest flavor, Chocolate Brownie are our omega is! 'Ll need to allow longer for it to be delivered but dont worry, as stated Maximum... Are only eligible to participate as a referrer in this Referral Scheme you! Lost, stolen, destroyed or used without your permission amend the list of exempt at... Are no price changes as a direct impact of Brexit Representative arrangement details of how to of. On shopping or checkout if you like Myprotein UK you might find our coupon codes for a. Portal and youll be given the option to choose a carrier to fulfil your return, follow the steps within. The steps located within the THG group an unexpected delay, if so we 'll get in touch to you... Shift plus tab keys to move between the menu items keys to move between the menu items such. The return Data Commissioner 's office isnt working Voucher please ask the if! Technical or other reasons or received after the closing date are governed by English and. 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